Job Title:         Compliance Analyst

Department:    Compliance

Location:         Pittsburgh, PA

Job Summary:

The Compliance Analyst serves in a support role in the execution of the Bank’s Compliance Management System for banking laws and regulations pertaining to lending and deposits compliance.  The Compliance Analyst will have responsibilities assigned with a specific focus, such as compliance monitoring and testing or compliance training, with the expectation that they will assist in all areas as needed.

Primary Job Responsibilities:

• Assists with the overall implementation of the Bank’s Compliance Management System and with the ongoing administration of the Bank’s compliance risk management program
• Primary focus of position will be performing compliance activities related to fair lending.

1. Assist with implementation of software platform for fair lending analysis.
2. Development of and review of fair lending reports.
3. Assist with recommendations for the Bank’s overall fair lending program, including participation in risk assessments, training, procedure review, monitoring and testing, policy, and program review; management reporting; regulatory change management; product development, etc.

• Performs monitoring and testing in support of the Bank’s Compliance Management System.  Prepares analysis of the monitoring and testing results and prepares draft reports and make recommendations to Compliance Management for corrective action.
• Assists with the review of third-party and internal products, processes, policies and procedures, marketing programs, advertising materials and other consumer communications to identify applicable regulatory risks and related controls.
• Stays abreast of federal and state regulatory changes. Prepares analysis of such changes and make recommendations to Compliance Management.   Assists Compliance Management in determining appropriate adjustments to the Bank’s compliance risk profile.
• Reports to Compliance Management on any suspected violations of law, regulations or non-compliance to Company policy and takes responsibility to ensure resolution.
• Maintains compliance related policies and procedures to ensure continued applicability and completeness. Assists with documenting compliance group procedures for the compliance management system.  Works with department/group managers on department/group procedures that incorporate compliance requirement in the procedures.
• Serves as the primary contact for bank operations and business lines to ensure compliance related forms are reviewed and updated on a periodic basis.
• Maintains an issue tracking database for the Compliance Group, incorporating issues identified through examinations, audits, monitoring and testing, committee and working group meetings, customer complaints and direct communications with lines of business/operations.
• Assists Compliance Management with the Bank’s Community Reinvestment Act Program.
• Assist in preparing material and resources for regulatory examinations.
• Performs other compliance related duties as assigned by Compliance Management.

Education and Experience Requirements:

• Bachelor’s degree in business related field or equivalent years of experience
• Two to four years of progressive compliance and regulatory banking experience in lending and deposits
• Working knowledge of banking laws and regulations

Essential Skills and Abilities:

• Proficient technical writing skills are required – presenting ideas in a clear, concise, understandable, and organized manner.
• Proficient data compilation and analysis skills.
• Effective planning, organizational, time management, and problem-solving skills.
• Ability to work effectively under pressure. Flexibility and willingness to work at a rapid pace in strict time frames
• Skilled at handling a variety of assignments simultaneously

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title: CRE Credit Analyst

Department: Credit

Location: Pittsburgh, PA

Summary of the Position:

The Credit Analyst supports commercial lenders and underwriters with the analysis and entry of cash flow statements (historical and projected), rent rolls, collateral, market data and guarantor financials into commercial database. Assists in monitoring requests for and receipt of borrowers’ financial statements. Uploads supporting documentation and tracks/verifies compliance using standard tools and processes for Bank audits and exams.

The Credit Analyst works collaboratively with the Line of Business and Portfolio Analysts to resolve data inconsistencies and incorrect or missing information to ensure the accuracy of market analysis and portfolio reporting.

Primary Functions of the Position:

• Provide support to market Portfolio Managers and Underwriters as the initial Point-of-Entry for client financial data including financial statements, rent rolls, personal financial statements, and global cash flow. • Generate various reports to track receipt and progression of financial reporting, covenant compliance, leasing status and quarterly periodic reviews. • Gather market research by assembling information from various sources including CoStar, REIS and/or other data resources for quarterly market reporting • Reviews and analyzes financial statements and interprets findings for the preparation of quarterly periodic reviews (QPRs) ensuring timely compliance with credit policy and procedure.

Education and Experience Requirements:

• Bachelor’s Degree in finance, accounting or related field, or equivalent combination of education and experience.

• 2-5 years of relevant direct commercial, cash management or private banking experience.

• General familiarity with CRE and/or C&I underwriting experience.

Essential Skills and Abilities:

• Ability to read, analyze and interpret complex financial and loan documentation.

• Demonstrated ability to clearly present analysis in a written and verbal manner.

• Ability to define problems, collect data, establish facts and draw valid conclusions.

• Knowledge of and experience using financial modeling for credit analysis.

• Advanced Microsoft excel skills and general proficiency using Microsoft Office suite.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:         Compliance Analyst (Monitoring and Testing)

Department:    Compliance

Location:         Pittsburgh, PA

Summary of the Position:

The Compliance Analyst serves in a support role in the execution of the Bank’s Compliance Management System for banking laws and regulations pertaining to lending and deposits compliance.

 Primary Functions of the Position: 

• Perform monitoring and testing in support of the Bank’s Compliance Management System.  Prepare analysis of the monitoring and testing results, prepare draft reports and make recommendations to Compliance Management for corrective action.
• Assist with the review of third-party and internal products, processes, policies and procedures, marketing programs, advertising materials and other consumer communications to identify applicable regulatory risks and related controls.
• Assist in the overall implementation of the Bank’s Compliance Management System and in ongoing administration of the Bank’s compliance risk management program.
• Stay abreast of federal and state regulatory changes. Prepare analysis of such changes and make recommendations to Compliance Management.   Assist Compliance Management in determining appropriate adjustments to the Bank’s compliance risk profile.
• Report to Compliance Management on any suspected violations of law, regulations or non-compliance to Company policy and take responsibility to ensure resolution.
• Assist in preparing material and resources for regulatory examinations.
• Maintain compliance related policies and procedures to ensure continued applicability and completeness.
• Assist in the development and administration of the Bank’s compliance training program, including materials, presentations, strategies, and initiatives.
• Assist Compliance Management with the Bank’s Community Reinvestment Act Program.
• Perform other compliance related duties as assigned by Compliance Management.
• Comply with all of the Bank’s internal control policies and procedures.
• Understand and comply with all laws and regulations to which the Bank is subject.
• Communicate problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience Requirements:

• Bachelor’s Degree in business related field or equivalent combination of education and experience
• Minimum of 2 to 4 years of progressive compliance and regulatory banking experience in lending and deposits. .

Essential Skills and Abilities:

• Working knowledge of banking laws and regulations.
• Proficient technical writing skills are required – presenting ideas in a clear, concise, understandable, and organized manner.
• Proficient data compilation and analysis skills.
• Effective planning, organizational, time management, and problem-solving skills.
• Ability to work effectively under pressure. Skilled at handling a variety of assignments simultaneously. Flexibility and willingness to work at a rapid pace in strict time frames.
• Keyboard and Windows-based applications (Microsoft Office) experience is required.
• Professional demeanor and appearance are necessary. Exhibit diplomacy and patience when dealing with co-workers and others.
• Ability to work independently and without direct or continuous supervisory support.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:         Portfolio Manager – Risk / CRE Credit

Department:    Credit CRE

Location:         Edison NJ, Cleveland OH, Pittsburgh PA, or Villanova PA

Summary of the Position:

The Commercial Real Estate (CRE) Credit Risk Portfolio Manager assists the relationship managers with the ongoing administration of loan portfolios and the underwriting of existing relationships (renewals) to ensure the Bank maintains high credit quality and to provide more time for the relationship managers to generate new business opportunities.

Primary Functions of the Position:

• Underwrites requests for credit extensions to existing clients
• Performs detailed financial analysis for CRE and, on occasion, personal lending opportunities
• Prepares the following for presentation to Senior Loan Committee:

1. Credit Approval Request (CAR)
2. Modifications
3. Covenant Waivers/Amendments
4. Periodic Reviews
5. Assessment of Real Estate Sponsorship

• Manages / monitors assigned portfolio for:

1. Loan Performance
2. Accurate and Timely Risk Rating
3. Required Financial Reporting
4. Covenant Compliance
5. Payment Delinquencies
6. Overdrafts

• Ensures compliance with the Bank’s credit policies and procedures, identifying exceptions for approval as they occur
• Responsible for sending “Welcome Package” and schedules Post Closing Kick Off Call with client, ARM, RM and Loan Administrator.
• Facilitates Post-Closing Kick Off Call acting as liaison to ensure lines of communication and responsibility are understood by client.
• Ensures the initial set-up of credit facilities on Baker Hill and other internal systems is consistent with the reporting requirements and covenants contained in the loan documents
• Prepares and presents periodic financial reviews of portfolio.
• Ensures the timely spreading of financial statements provided by clients,
• Conducts site inspections as needed.

Education and Experience Requirements:

• Bachelor’s Degree in Finance, Accounting, or related field
• Minimum of 5 years of credit analysis and underwriting experience
• Completion of a bank commercial credit training program and experience analyzing commercial / residential real estate projects (income producing properties including retail, office, industrial and multi-family; land acquisition and development loans, and construction loans) strongly preferred

Essential Skills and Abilities:

• Demonstrated knowledge of investment commercial real estate finance for multiple loan and property types
• Excellent organization skills, attention to detail and the ability to work in a fast-paced environment and complete assignments in a timely manner with minimal direction
• Strong written and verbal communication skills
• Strong presentation skills
• Ability to work independently and within a team
• Proficient in various spreadsheet and word processing applications, including the use of graphs and charts

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Job Title:          Commercial Closing and Loan Administration Manager VP

Department:     Loan Operations  

Location:          Pittsburgh, PA

Summary of the Position:

The Commercial Closing and Loan Administration Manager will have management oversight over the Commercial Closing, Construction Loan Administration and C&I Servicing teams.  This position will be charged with establishing appropriate processes, controls, and oversight for Loan Closing through the administration of large Commercial Real Estate relationships, including the construction phases. A strong understanding and background of Construction Monitoring, draw review, and industry best practices is required. This position will require thoughtful approaches to client engagement and experience, re-engineering of processes, strategic change management, policy and procedure updates and reviews of key controls.  The focus of our company is to provide sophisticated expertise of large financial services companies with the high touch client experience of boutique firms, and this position and the related teams are a strong part of our ability to achieve that objective.

Primary Functions of the Position:

• Provides expertise for Commercial Real Estate closing and administration, with strong attention to the Construction Loan portfolio and ongoing draw requests
• Ensures strong ongoing monitoring of exceptions, tax tracking and other real estate due diligence throughout loan lifecycle.
• Demonstrates complete understanding of the core loan system (Fiserv Signature) and participates actively in upgrades and development of new functionality
• Develops, implements, and maintains operational processes and related procedures and correlating controls
• Develops and maintains operational metrics and KPI’s and provide Senior Management with regular output
• Establishes staffing model relative to growth plans to ensure proper staffing and delivery of established service levels
• Promotes strong client engagement and experience throughout the closing and administration phases
• Identifies opportunities for process improvement and automation within key functions and support implementation of opportunities identified
• Manages audit and ongoing risk activities including the self-identification and resolution of issues and ongoing monitoring of established KRI’s
• Establishes and maintains close working relationships with department managers across Operations, Credit and Sales
• Manages third-party vendor relationships. Continually assess service levels and ensure systems are being used in the most effective way for our members and internal staff
• Coaches, develops, and structures team / leads to appropriately support our clients, line of business, digitization, and automation.
• Interviews and effectively participates in the selection process of new employee
• Maintains and develops policies and procedures according to new rules and regulations for both internal and external guidance
• Fosters a culture of continuous improvement (client experience, productivity and quality) and works closely with other teams within operations and the bank to enhance current processes

Education and Experience Requirements:

• Bachelor’s Degree
• 7-10 years in Financial Services, including previous bank operations or financial services management experience
• 5+ Years in a current / recent management role

Essential Skills and Abilities:

• Demonstrated knowledge of loan documentation requirements and commercial lending regulations
• Extensive experience in administering construction loans including reviewing draw requests
• Demonstrated experience in the negotiation of loan documentation in partnership with Bank Counsel
• Attention to detail and ability to review construction due diligence documentation, including Plan and Cost Reviews Construction Contracts, Payment and Performance Bonds, Inspection Reports, Budgets
• Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient production.
• Experience in the issuance and monitoring of Letters of Credit
• Exceptional interpersonal, communication and presentation skills
• Strong work ethic and ability to be self-directed
• Analytical problem-solving capabilities
• Ability to work in a high-energy, fast-paced, team-oriented work environment and adapt quickly to changing priorities

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:          Financial Reporting and Accounting Policy Manager

Department:     Finance    

Location:          Pittsburgh, PA

Summary of the Position:

TriState Capital Bank is seeking a Financial Reporting and Accounting Policy Manager to oversee the preparation of various internal reports and regulatory/external filings.  This position will report to the Senior Vice President of Finance and work in the downtown Pittsburgh headquarters.  This position will have the opportunity to learn the entire financial reporting process for a regional bank approaching $15 billion in assets and be responsible for supervising a staff that prepares, supports, and submits of a number of financial reports.

Primary Functions of the Position:

• Responsible for the completion, review, and timely submission of all the Company’s quarterly internal and external reporting, including:
  • SEC disclosure information for forms 10-Q and 10-K
  • Regulatory call report (FFIEC 041) and other regulatory reporting as applicable
  • Board schedules, peer analysis and various other internal reports
• Assist with quarterly earnings release and investor materials to ensure all financial data is accurate
• Maintain accounting policies, perform technical accounting research and document conclusions
• Stay current on new and evolving accounting and regulatory (FASB, SEC and FFIEC) reporting requirements, assess impact on the business and ensure compliance for accurate reporting
• Participate in bank examinations and internal and external audits
• Assess, develop, and maintain proper controls and robust documentation
• Partner with financial and business subject matter experts to ensure compliance with reporting requirements
• Create and maintain reports within the general ledger and core systems
• Look for opportunities for continuous process improvement
• Research and interpret regulatory accounting and reporting guidance
• Perform ad-hoc financial reporting and analysis
• Assist Controller, Finance SVPs, and CFO with accounting and reporting related projects and initiatives as needed
• Work closely in coordination with other finance/accounting personnel as needed

Education and Experience Requirements:

• Bachelor’s Degree in Finance or Accounting required; CPA preferred
• Minimum of 2 years in financial reporting
• 4-6 years of overall accounting/finance experience preferred

Essential Skills and Abilities:

• Proficient in US GAAP and relevant accounting and financial reporting matters
• Strong project management and organizational skills; ability to independently and simultaneously manage various tasks and projects in a fast-paced environment and flexibility to work hours needed to meet deadlines
• High degree of intellectual curiosity combined with immense attention to detail
• Ability to research and propose company positions on complex accounting and reporting issues
• Excellent verbal and written communication skills to articulate ideas and plans clearly and effectively with internal and external audience
• Proficiency with Microsoft Excel, Word and PowerPoint required
• Bank industry financial, regulatory, or SEC reporting experience required

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Summary of the Position:

The Treasury Management Operations Specialist manages the Treasury Management client agreements and all accompanying documentation related to the Implementation of a client set-up. In addition, the employee conducts the Implementation process for new Treasury Management clients, sets up users and customer accounts for online banking services, and provides clients with training, ongoing support, and troubleshooting. The Treasury Management Operations Specialist will maintain a solid understanding of Remote Deposit capabilities, Check Positive Pay, ACH Positive Pay, ACH file processing, Wire Transfers, Lockbox, and general support for other online banking system features, usage, and hardware.

Primary Functions of the Position: 

• Assists the Treasury Management team lead on daily tasks
• Performs client implementation set-up and processes maintenance requests
• Provides customer training and client service for ongoing support
• Processes customer equipment orders and provide general troubleshooting when necessary
• Transmits / processes ACH, Wire, Account Transfers, Check Issuance, and Check Positive Pay transactions
• Performs monthly billing and analysis statements for Treasury clients
• Works closely with Relationship Managers, Treasury Management Officers, Deposit Operations, Wire Operations, ACH Operations, Compliance, and all other authorized parties affiliated with Treasury Services to effectively execute the responsibilities of the position
• Performs other related duties, such as mailing and filing as assigned

Education and Experience Requirements:

• High School Diploma or equivalent; post-secondary education preferred
• Minimum 4 years of experience, including 2 years bank operations experience in a cash / treasury management role

Essential Skills and Abilities:

• Demonstrated knowledge of all Treasury Management products, systems, and related processes
• General understanding of transmission processing for ACH, Wire, Account Transfers, Check Issuance, and Check Positive Pay
• General understanding of Deposit products including Checking, Money Markets, and Certificates of Deposits
• Demonstrated ability to communicate effectively in writing and over the phone to facilitate customer set-up and conduct online training
• Demonstrated ability to communicate effectively with support vendors and internal staff
• Proficiency in basic math skills and general knowledge of Microsoft Office software is required
• Job may require additional hours of work during peak periods to meet service levels

Summary of the Position:

The Senior Wire Operations Associate will deliver high quality customer service and perform daily processing of financial transactions in a fast paced, time sensitive operations environment. The Senior Wire Operations Associate will conduct all aspects of wire transfer activity effectively and accurately, including performance verifications, initiating wires, processing and releasing wires, and monitoring wire status queues. The incumbent will also be responsible for fraud monitoring and investigation, working closely with internal and external business partners to ensure that we are effectively validating movement of funds out of the bank, and quickly identify and responding to any activity that appears suspicious or fraudulent.

Primary Functions of the Position:

• Assists the Wire Operations team lead on daily tasks and escalate issues accordingly
• Processes, verifies, submits, and receives wire transfers in accordance with established Bank procedures
• Performs various security related functions, such as verifications and callback confirmations, to validate the authenticity of outgoing wire transfers
• Works directly with clients and internal service partners to ensure proper documentation is being completed for accurate transfer of funds
• Reconciles the transaction fraud monitoring queue and any OFAC related inquiries and performs the proper due diligence in mitigating fraud
• Investigates and researches suspicious or fraudulent claims in accordance with the Bank’s policy and procedures
• Recommends to management changes in processes based on trends to lessen the Bank’s exposure to future fraud losses
• Directly involved in fraud loss recovery, entering and researching disputes, adjusting customer’s accounts, and following up with the customer on account actions
• Works closely with Relationship Managers, Treasury Management Officers, Deposit Operations, Treasury Operations, ACH Operations, Compliance, and all other authorized parties affiliated with Wire Services to effectively execute the responsibilities of the position
• Performs other related duties as assigned

Education and Experience Requirements:

• High School diploma or equivalent; post-secondary education preferred
• Minimum 3-5 years of banking experience; prior specific experience in transaction processing, wire transfer operations, and fraud detection required
• Experience working in a fast-paced and deadline-oriented environment

Essential Skills and Abilities:

• Excellent interpersonal and customer service skills
• Demonstrated knowledge of Wire Transfers
• Strong analytical skills
• Proficient computer skills
• Ability to perform job functions accurately and with attention to detail
• Job may require additional hours of work during peak periods to meet service levels

Job Title:           Fraud Investigator

Department:      Compliance

Location:           Pittsburgh, PA

Summary of the Position:

The Fraud Investigator will be a member of TriState Capital Bank’s AML Compliance Team and will report directly to the AML Investigations Manager. This individual’s primary responsibility will be to conduct fraud investigations and assist with recovery efforts.

Primary Functions of the Position:

• Responsible for the investigation of fraudulent incidents to ensure the results of an investigation fulfills the Bank’s legal and regulatory responsibilities and minimizes, to the extent possible, losses incurred by the Bank or its customers
• Tracks and quickly resolves fraud incidents such as identity theft, business email compromise, and/or wire/check/ACH/debit card fraud
• Assists in gathering/composing/reviewing hold harmless/indemnification letters, attestations, affidavits of forgery or other documentation necessary to assist in recovery efforts
• Gathers additional supporting information for fraud incidents by communicating with other financial institutions utilizing the 314(b) information sharing process.
• Composes Suspicious Activity Report (SAR) filings accurately and timely as required by the Bank Secrecy Act
• Maintains confidentiality of information as well as controls and protects sensitive information and materials
• Thoroughly understands the department’s controls and is responsible for recommending additional controls as it pertains to fraud prevention and detection
• Understands the legal and regulatory requirements relative to the financial services industry
• Organizes, prioritizes, and completes multiple tasks in a high production fast paced setting, navigating through multiple computer systems
• Identifies fraud trends, makes recommendations for new strategies to prevent additional losses, and assumes responsibility for special projects as assigned by Management
• Communicates both verbally and in writing in a professional and accurate manner

Education and Experience Requirements:

• BA or BS degree in Finance, Accounting, Law Enforcement, Criminal Justice, Social Sciences, or related field
• CAMS and/or CFE credentials preferred
• 3+ years of AML Compliance, including a minimum of 2 years of fraud related experience
• Experience in preparing Suspicious Activity Reports (SARs)
• Knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
• Prior bank treasury, loan or deposit operations experience preferred

Essential Skills and Abilities:

• Computer literate; proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Internet navigation skills including proficiency with internet search engines
• Knowledge of AML transaction monitoring, case management, report filing, and list matching software is preferred
• Basic knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
• Ability to understand and analyze specific transactions and trends within customer accounts
• Excellent research skills including experience with online research tools
• Ability to manage multiple on-going matters simultaneously and meet strict deadlines
• Strong writing, analytical, and communication skills

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Job Title:             AML Analyst-Enhanced Due Diligence

Department:      Compliance

Location:             Pittsburgh, PA

Summary of the Position:

The AML EDD Analyst will be a member of the AML Compliance Team and will report directly to TriState Capital’s Senior AML Program Governance Unit Lead. The AML EDD Analyst will be responsible for playing a key role within the AML team in performing initial and/or periodic enhanced due diligence reviews of the bank’s customers that are deemed higher risk for money laundering and/or terrorist financing. The individual will also be responsible for assisting with maintaining other aspects of the Bank’s Know Your Customer (KYC) Program.

Primary Functions of the Position: 

• Conducts EDD reviews of High Risk Customers (HRCs).
• Assists with the overall management of the HRC portfolio.
• Understands customer risks associated with money laundering, terrorist financing, financial crimes or other legal and reputational risks.
• Analyzes HRC transaction activity and determines whether actual activity is commensurate with expected activity, the line of business/industry, customer geography and other demographics.
• Conducts negative news searches on the customer, related entities and beneficial owners.
• Ensures all KYC information is complete and updated.
• Coordinates with businesses and operations to update records and refresh KYC information, as needed.
• Escalates all high risk situations to management (e.g., patterns, trends or inconsistencies within customer records or transactional activity).
• Compiles documented narrative reports summarizing the reviews which includes analysis of transactions and other information obtained through multiple sources.
• Ensures EDD files, process and documentation complies with all internal policies and procedures.
• Assists the business with EDD at onboarding.
• Assists in managing the Customer Risk Rating (CRR) process.
• Assists with routine reporting, policy and procedural requirements.
• Assists with other KYC processes (KYC includes: Customer Identification Program (CIP), beneficial ownership, Customer Due Diligence(CDD), and Enhanced Due Diligence (EDD)).
• Interacts with operations, businesses, AML Investigations and other second-line of defense functions.

Education and Experience Requirements: 

• Bachelor’s Degree in Finance, Accounting, Law Enforcement, Social Sciences, or related field
• 3+ years of experience in AML Compliance
• Strong knowledge of BSA/AML/USA Patriot Act/OFAC/CIP regulatory requirements for financial institutions
• Experience EDD/HRC reviews and Know Your Customer (KYC) requirements
• Familiarity with higher risk business types such as Third Party Payment Processors and complex legal structures
• Strong subject matter knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
• Prior private bank, treasury management, commercial bank, loan or deposit operations experience preferred
• CAMS certification preferred

Essential Skills and Abilities: 

• Computer literate; moderate proficiency in Microsoft Office suite and Outlook
• Internet navigation skills including proficiency with internet search engines
• Strong working knowledge of a bank operating environment and applicable systems preferred
• Knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
• Ability to understand and analyze high risk factors and transaction trends within customer accounts
• Excellent research skills including experience with online research tools
• Ability to manage multiple on-going matters simultaneously and meet strict deadlines
• Sound analytical, problem solving, and organizational skills
• Detail oriented with strong analytical, oral and written communication skills

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Job Title:          IT Support Desk Specialist

Department:    Bank Operations & Technology

Location:          Pittsburgh, PA

Summary of the Position:

The IT Support Desk Specialist is a hands-on role responsible for supporting the Bank’s day to day IT related requests. The incumbent must be able to work in a team environment and be proactive in identifying issues, troubleshooting problems, and providing professional IT assistance to Bank employees. This position requires above average communication skills and the ability to perform his/her work in a highly professional manner.

Primary Functions of the Position:

• Manages user accounts through Windows Active Directory by resetting passwords and unlocking accounts
• Provides phone and email support to end users, while tracking all issues through a ticketing system
• Provides technical support for both hardware and software issues that users may encounter

Education and Experience Requirements:

• Associate’s Degree in Computer Science or Information Technology preferred, or equivalent work experience
• 1-2 years in a Helpdesk Administrator or IT Support Desk role
• Experience in banking and/or financial services would be highly beneficial

Essential Skills and Abilities:

• Understanding with resolving basic printer issues (replacing toner, maintenance kits, removing jams)
• Knowledge with mobile device management (MDM) platforms for iOS devices such as MaaS360
• Familiarity with laptop imaging procedures
• Ability to troubleshoot iPhone and iPad issues
• Ability to troubleshoot issues with Windows 10
• Ability to troubleshoot issues with Office 2016 products (Word, Outlook, Excel, PowerPoint)
• Demonstrates excellent critical thinking and problem-solving abilities; superb written, verbal, and presentation skills
• Ability to lift up to 50 lbs

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:          Compliance Analyst (Training)

Department:     Compliance

Location:          Pittsburgh, PA

Summary of the Position:

The Compliance Analyst serves in a support role in the execution of the Bank’s Compliance Management System for banking laws and regulations pertaining to lending and deposits compliance.  The Compliance Analyst will have responsibilities assigned with a specific focus, such as compliance monitoring and testing or compliance training, with the expectation that they will assist in all areas as needed.

Primary Functions of the Position:

• Assists with the overall implementation of the Bank’s Compliance Management System and with the ongoing administration of the Bank’s compliance risk management program
• Performs monitoring and testing in support of the Bank’s Compliance Management System.  Prepares analysis of the monitoring and testing results and prepares draft reports and make recommendations to Compliance Management for corrective action
• Effectively executes the Bank’s compliance training platform by

1. Developing department/job specific training plans
2. Developing and maintaining employee profiles in the training platform
3. Revising standard training modules to reflect Bank policies and procedures
4. Working with department / group managers to develop custom training materials
5. Developing and executing an annual calendar to incorporate requisite training into the calendar for all employees
6. Monitoring training assignments to ensure that employees complete training in a timely manner
7. Producing reports for audits, examinations, etc.
8. Reviewing training platform courses to provide recommendations on training plans

• Assists with the review of third-party and internal products, processes, policies and procedures, marketing programs, advertising materials and other consumer communications to identify applicable regulatory risks and related controls
• Stays abreast of federal and state regulatory changes. Prepares analysis of such changes and make recommendations to Compliance Management.   Assists Compliance Management in determining appropriate adjustments to the Bank’s compliance risk profile
• Reports to Compliance Management on any suspected violations of law, regulations or non-compliance to Company policy and takes responsibility to ensure resolution
• Maintains compliance related policies and procedures to ensure continued applicability and completeness. Assists with documenting compliance group procedures for the compliance management system.  Works with department/group managers on department/group procedures that incorporate compliance requirement in the procedures
• Serves as the primary contact for bank operations and business lines to ensure compliance related forms are reviewed and updated on a periodic basis
• Maintains an issue tracking database for the Compliance Group, incorporating issues identified through examinations, audits, monitoring and testing, committee and working group meetings, customer complaints and direct communications with lines of business/operations
• Assists Compliance Management with the Bank’s Community Reinvestment Act Program
• Assist in preparing material and resources for regulatory examinations
• Performs other compliance related duties as assigned by Compliance Management

Education and Experience Requirements:

• Bachelor’s Degree in Business-related field, or equivalent years of experience
• 2-4 years of progressive compliance and regulatory banking experience in lending and deposits
• Working knowledge of banking laws and regulations

Essential Skills and Abilities:

• Proficient technical writing skills are required – presenting ideas in a clear, concise, understandable, and organized manner
• Proficient data compilation and analysis skills
• Effective planning, organizational, time management, and problem-solving skills
• Ability to work effectively under pressure. Flexibility and willingness to work at a rapid pace in strict time frames
• Skilled at handling a variety of assignments simultaneously

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Summary of the Position:

The Private Bank Fulfillment Production Manager will manage the TriState Capital Bank’s Private Bank Loan Fulfillment and Closing teams.  This position will be responsible for leading and supporting the overall daily pre-closing activities for Private Bank Clients, including application intake and review and documentation generation and ensuring quality and productivity standards are met or exceeded while maintaining high client experience standards.  The ideal candidate will have strong managerial expertise with responsibility for a large multi-faceted production or customer service team resident within a bank or investment firm.  This position will also require thoughtful re-engineering of processes, strategic change management, policy and procedural updates and reviews of all key controls.   This position will work closely with external clients and various internal partners to ensure a best-in-class experience.  Internal partners include Relationship Management, Inside Sales, Credit/Portfolio Management, Legal, Compliance/Risk, and Bank Operations.

Primary Functions of the Position:

• Manages all facets of Fulfillment and Closing activities within the stated SLA’s
• Responsible for operational and regulatory compliance
• Works closely with Loan Operations Manager responsible for post-closing booking activities
• Leads the new loan process for all SBLOC and CVLI lending activities
• Active involvement in building out and implementing technology to streamline processes
• Manages audit and compliance activities
• Fosters a culture of continuous improvement (productivity and quality); manages KPIs and KRIs
• Coaches, develops, and structures the team to best support ongoing Private Bank loan activities
• Manages key SLAs that impact external & internal users
• Participates actively in projects and keeps current with industry updates

Education and Experience Requirements:

• Bachelor’s Degree
• 7-10 years banking or investment industry related experience, including operations management and customer service
• 5+ years in a current/recent management role

Essential Skills and Abilities:

• Knowledge of loan documentation and lending regulations
• Exceptional interpersonal, communication and presentation skills
• Demonstrates strong work ethic and ability to be self-directed
• Demonstrates analytical and problem-solving capabilities
• Ability to motivate and develop self and others
• Ability to work in a high-energy, fast-paced, team-oriented work environment and adapt quickly to changing circumstances
• Ability to embrace new technologies and automation

Job Title:          Accounting and Financial Reporting Analyst

Department:     Finance   

Location:          Pittsburgh, PA

Summary of the Position:

The Accounting and Financial Reporting Analyst is an integral member of TriState Capital Bank’s Finance Team and reports directly to the Financial Reporting and Accounting Policy Manager.  The Accounting and Financial Reporting Analyst assists in the preparation of the Bank’s regulatory, SEC and board reporting, along with other internal and ad hoc reporting.

Primary Functions of the Position:

• Ensures timely and accurate preparation of internal and external financial reporting deliverables for management’s review
• Prepares schedules to support regulatory reports to the Securities and Exchange Commission, Federal Deposit Insurance Corporation, Federal Reserve Bank, and Federal Home Loan Bank, including quarterly reports on the Form 10-Q, annual reports on Form 10-K, the quarterly Call Report and other applicable regulatory reporting, and Qualified Collateral Reports
• Prepares and provides supporting documentation for board schedules, peer analysis, and various other internal reports
• Creates and maintains reports within the general ledger, Microsoft Excel, and various other systems used by the Bank, as supporting documentation
• Continuously looks for opportunities to improve processes for purposes of enhancing controls and gaining efficiencies
• Keeps abreast of emerging accounting, reporting and disclosure requirements issued by the FDIC, Federal Reserve, FASB and SEC
• Effectively participates in and executes ad hoc projects and assignments
• Work closely in coordination with other finance/accounting personnel as needed

Education and Experience Requirements:

• Bachelor’s Degree in Finance or Accounting required
• 3-5 years of overall accounting and financial reporting experience required

Essential Skills and Abilities:

• Broad understanding of GAAP accounting required
• Bank industry financial and regulatory accounting and reporting knowledge is a plus
• Proficiency with Microsoft Excel, Word and PowerPoint required
• Well-developed organizational, analytical and problem-solving skills aligned with excellent attention to detail and time management
• Ability to sustain productivity and maintain focus and composure under pressure to meet critical deadlines in a fast-paced professional environment
• Strong work ethic, sound judgment, initiative, and the ability to work effectively both independently and in a team environment.
• Strong written and verbal communication skills
• Experience with Hyperion, Prologue GL, FIS and Call Reporter Premier, and Wdesk a plus

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Summary of the Position:

The Client Services Associate-Fulfillment & Closing participates in the end-to-end Private Banking loan account process and provides exemplary service and support to our clients. Incumbents may be required to focus in a specific functional area of the Private Bank Service Team, such as supporting the FA / FAA set-up process, coordinating the client 30-day notification process, or initializing cash value loans on the banks internal systems and/or platforms. This position must partner effectively with the full Sales organization, Portfolio Management, Internal and External Counsel, Compliance, Financial Advisors, and all other authorized parties affiliated with each Private Banking transaction in order to deliver a
premier client experience across all client engagements.

Primary Functions of the Position:

• Assures complete and accurate client data is captured and processed throughout all loan activity
• Works closely with all members of the Private Bank Service Team in supporting client requests
• Partners effectively with relationship managers, inside sales representatives, portfolio managers, internal and external
counsel, compliance, borrowers, and all other authorized parties affiliated with each transaction
• Provides a premier client experience across all client engagements
• Works closely with other teams within operations and throughout the bank to enhance current processes
• Participates effectively in assigned projects

Education and Experience Requirements:

• Bachelor’s Degree, or equivalent combination of education and experience
• Minimum 1 year of financial industry experience preferred

Essential Skills and Abilities:

• Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient execution
• Exceptional interpersonal and communication skills
• Proficiency in Microsoft Office preferred
• Keen attention to detail and understanding Private Bank processes and platforms
• Analytical problem-solving capabilities
• Strong work ethic and ability to be self-directed
• Ability to work effectively in a high-energy, fast-paced, team-oriented work environment and adapt quickly to changing priorities

Summary of the Position:

The Client Services Team Lead will support the Private Bank Fulfillment and Closing process and all associated workflows.  This position works closely with the full Sales organization along with Portfolio Management, Internal and External Counsel, Compliance, Financial Advisors, and all other authorized parties affiliated with each Private Banking transaction.

Primary Functions of the Position:

• Manages Private Bank Fulfillment and Closing staff, activities, and ongoing modification administration to effectively fulfill requests within stated SLAs and ensure that quality and productivity standards are met. Assists with daily activities when deemed necessary
• Serves as the point of escalation for the team and handles the escalation process throughout its entirety
• Provides day-to-day support and insight to the metrics & performance of the team, and makes proposals to management for changes and improvements to SLA’s
• Responsible for effective coaching and development of staff, coordinating and facilitating training, and developing training materials and procedures for benefit of the team and support of the line of business
• Conducts regularly scheduled on-on-one’s with Team Members. Creates individual development plans and completes annual and intermittent performance reviews. Participates in performance improvement plans when necessary
• Interviews and effectively participates in the selection and onboarding of new team members
• Approves PTO requests for all team members and timecards for any non-exempt employees
• Maintains and develops policies and procedures according to new rules and regulations for both internal and external guidance
• Provides daily workflow and capacity planning solutions for upcoming initiatives
• Responsible for loan (relationship) and modification assignment tracking, and monitoring and curing delinquent loans and modifications
• Maintains strong client engagement and experience throughout the fulfillment and closing phases
• Fosters a culture of continuous improvement (client experience, productivity, and quality) and works closely with other teams within operations and the bank to enhance current processes. Actively participates in and takes ownership of assigned process improvement/ enhancement exercises
• Actively participates in assigned projects and performs other duties as assigned

Education and Experience Requirements:

• Bachelor’s Degree, or equivalent combination of education and experience
• Minimum 5 years of related banking experience, including operations management and/or commercial loan closing administration
• Minimum 2 years of supervisory or leadership experience in current or recently held position preferred

Essential Skills and Abilities:

• Demonstrated knowledge of loan documentation process requirements
• Extensive experience in administering all facets of Fulfillment and Closing activities
• Keen attention to detail and ability to review all aspects of production documents
• Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient production
• Exceptional interpersonal, communication and presentation skills
• Ability to motivate the team and exhibit a continuous positive attitude
• Strong work ethic and ability to be self-directed
• Analytical problem-solving capabilities
• Ability to work in a high-energy, fast-paced, team-oriented work environment and adapt quickly to changing priorities

Summary of the Position:

The National Deposit Sales position is responsible for initiating and growing Bank deposit relationships with Financial Institutions that are located nationally and have a focus on fund management and administration.   Successful candidates will have a familiarity with cash management products and services in order to understand needs of potential clients and identify opportunities to provide appropriate deposit solutions.

Primary Functions of the Position:

• National sales territory
• Develop and cultivate a viable pipeline of prospective cash management clients
• Achieve annual deposit goals by calling on and cultivating relationships with Financial Institutions (Brokers / Dealers; Institutional Trading Portals; Fund Manager and Fund Administration operating platforms)
• Expand client relationships in order to grow existing deposits
• Attend and speak as a subject matter expert at industry events
• Attend sales meetings and trainings to keep abreast of cash management product and industry developments
• Participate in and contribute to Company product and sales and marketing planning meetings
• Work closely with internal teams to collaboratively manage client relationships
• Use company sponsored CRM to maintain prospect / client contact database and to track and report ongoing sales efforts

Education and Experience Requirements:

• Bachelor’s Degree in Finance or related field
• Minimum 5 years of financial product sales experience
• Institutional Cash Management sales experience preferred

Essential Skills and Abilities:

• Familiarity with Banking, Broker/Dealer and Fund administration operating platforms
• Network experience with Financial Services firms
• Strong consultative selling skills
• Excellent communication and presentation skills are essential
• Strong territory and time management skills

SUMMARY OF THE POSITION:

The Inside Sales Associate (ISA) will help to broaden our existing client relationships and seek new business opportunities working from our Pittsburgh offices. The ISA is an entry point to becoming an Inside Sales Representative within 12-18 months, and successful candidates will proactively contact financial advisors to assist them in implementing TriState Capital Bank’s securities-based loan products. The ISA will act as a critical link between resources available at the corporate offices of TriState and their external/internal sales partners towards the achievement of sales goals. The ISA will work closely with sales partners in multiple territories and will regularly provide additional critical support in territories with unique sales opportunities or high volumes of applications. The ISA will also provide gap coverage across the entire Inside Sales team, reducing downtime and promoting consistent, seamless delivery to our clients.

PRIMARY FUNCTIONS OF THE POSITION:

• Collaborate with sales partners in implementing a business plan to expand our relationships with existing clients and identify potential new clients
• Assist in the coordination of meetings and/or calls with clients and their various financial advisors / staff to provide relationship management support services and initial loan application completion
• Assist their sales partners with scheduling key meetings in the territory to support territory management
• Manage the follow-ups for the efforts of their sales partners, which includes meeting follow ups, presentations, conference preparations, and distribution of sales kits
• Develop the ability to communicate all TriState’s product offerings to our clients to help them understand how we compliment their business
• Support sales territory marketing strategies to stay “Top of Mind” for lending opportunities in their regions
• Develop a deep knowledge of product offerings and be able to answer questions around TSC’s loan products and support of existing client accounts

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s Degree in a financial related discipline
• 0-2 years of experience

ESSENTIAL SKILLS AND ABILITIES:

• Excellent communication, interpersonal skills, customer service skills, and prospecting abilities
• General understanding of insurance, banking, lending, and financial marketplace a plus
• Ability to use independent judgement and critical thinking
• Proficient in MS Office, specifically Excel and Word
• Entrepreneurial: Willingness to make independent decisions and improve processes that contribute to the territory business objectives
• Creative: Develop innovative ways to demonstrate to our client’s best practices in implementing Tristate strategies and help them identify investment opportunities
• Competitive: Motivated by being in a professionally competitive atmosphere
• Curios: Interested in understanding capital markets and how individual investors utilize asset management/banking products to achieve their financial goals
• Ethical: Unwavering commitment to doing what is right for the client and for the company

Summary of the Position:

The Executive Assistant plays an essential part in the success of TriState Capital Bank by effectively delivering a wide variety of administrative and sales support services to the Chief Banking Officer and the Bank Sales Senior Management Team.

Primary Functions of the Position: 

• Performs a wide variety of administrative and sales support duties for senior team members
• Performs complex phone and calendar management, including both client and internal meetings/appointments; keeps the team apprised of upcoming commitments and ensures supporting materials are received in advance
• Coordinates travel itineraries, including but not limited to, air, hotel, ground etc.
• Completes expense reports ensuring adherence to policy
• Assists with all aspects of the planning and coordination of internal and external client meetings/events and other business activities
• Prepare agendas for sales and management meetings and maintains a filing system for hard and soft copies
• Prepares and distributes weekly Commercial and Private Bank business reports as required for Senior Management
• Arranges and distributes regular communications and rate updates directly to the Commercial and Private Bank Team, daily/weekly or as otherwise deemed necessary
• Assists in the preparation of business presentations and other client presentations and correspondence
• Prepares and modifies documents such as memos, external letters, and mass emails
• Responsibly compiles and maintains information and records of a highly confidential nature
• Prioritizes conflicting needs and follows through on projects to successful completion, often with pressing deadlines
• Works with clients and TSCB colleagues on a day-to-day basis to maintain the workflow of the department

Education and Experience Requirements:

• Bachelor’s Degree, or equivalent combination of education and experience
• Minimum 10 years of professional experience in banking, corporate finance, or a related field
• Minimum 10 years of experience supporting senior level executives

Essential Skills and Abilities:

• Excellent verbal and written communication skills
• This individual will have frequent interaction with TSCB C-Suite executives, and must maintain the highest degree of discretion with sensitive and confidential information and projects
• Demonstrates a high degree of professionalism consistent with TSCB culture and communicates effectively with a variety of individuals including clients, colleagues, and vendors
• Possesses the desire, willingness, responsiveness, and initiative necessary to be a highly valued team player
• Proficient in Microsoft Office, including Word, Excel, Power Point and Outlook
• Ability to learn and use various software applications used by the Bank, including loan, deposits, and PARIS
• Exercises exceptional interpersonal and customer service skills
• Effective and efficient time management skills
• Pro-active self-starter
• Meticulous attention to detail
• Demonstrates decision making, problem solving, and analytical skills
• Works independently and efficiently; stays organized yet remains adaptable in a fast-paced environment.
• Proactively tracks projects and workflows and moves them toward completion

Job Title:         Senior Loan Servicing Associate          

Department:    Loan Operations

Location:         Pittsburgh, PA

Summary of the Position:

The Senior Loan Servicing Associate will perform data input of transactions into the core loan system for both consumer and commercial loans.

Primary Functions of the Position:

• Ensures that the core loan system matches the executed legal documents and credit approval, whether via input or review
• Processes new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
• Provides customer support to both internal and external clients regarding account inquiries, research, and operational issues
• Works closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables

Education and Experience Requirements:

• High School Diploma or equivalent; post-secondary degree preferred
• 2-4 years of experience, including previous bank operations or financial services experience
• Previous Consumer / Private Bank / Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus

Essential Skills and Abilities:

• Familiarity with loan systems; and ability to read and understand loan documents in order to review that the loan system matches the loan documents
• Strong attention to detail
• Ability to communicate effectively in person, through email, and over the phone
• Proficiency in basic math skills and general knowledge of office software is required
• Ability to work in a fast-paced, high-intensity work environment
• Job may require additional hours of work during peak periods to meet service levels

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:         Loan Booking Team Lead

Department:     Loan Operations

Location:          Pittsburgh, PA

Summary of the Position:

The Loan Booking Team Lead will oversee day to day workflow, including the input of data into the core loan system for both consumer and commercial loans. This includes the coordination and prioritization of team resources to meet client demand, resolution of client escalation issues and leadership oversight to the team members. The ideal candidate will have a strong lending background, experience in high volume operational functions, and knowledge of the processes and systems needed to support our clients in a fast-paced environment.

Primary Functions of the Position:

• Team workload coordination, resolution of procedural problems, and prioritization based on business objectives.
• Participates in the creation and review of departmental procedures.
• Ensure compliance with procedures and management expectations.
• Make proposals to management for changes and improvements to SLA’s
• Responds to more complex inquiries and issues from Customers and internal units. Researching to provide responses and resolution.
• Performs duties of Employees supervised on a limited basis and acts as an experienced resource for team; including Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports.
• Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables.
• Work closely with peers and team to promptly communicate, and to ensure quality service delivery throughout operations.
• Provides coaching and oversight for the team including performance reviews, performance improvement plans (PIPs) and conduct team one-on-one’s
• Maintain and demonstrate proficiency with loan software applications (Fiserv, Baker Hill, DocuClass).
• Provide day to day support and insight to the metrics & performance of the team
• Oversee team time and attendance

Education and Experience Requirements:

• Bachelor’s Degree in Business or Finance and/or minimum of (5) years related experience or equivalent combination of education and experience.
• Minimum of 7 years of banking experience, including previous bank operations or financial services experience.
• Minimum 2 years of supervisory or leadership experience in current or recently held position preferred.
• Previous Lending Operations and quality review/control experience with knowledge of lending regulatory requirements.

Essential Skills and Abilities:

• Strong knowledge of loan systems; In-depth knowledge of lending and all loan servicing functions, local/regulatory requirements, and legal documents.
• Strong attention to detail.
• High level of interpersonal skills and ability to communicate effectively in person, through email, and over the phone.
• Ability to work in a fast-paced, high-intensity work environment.
• Thorough knowledge of all products and services offered by the Bank.
• Job may require additional hours of work during peak periods to meet service levels.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:        Reconciliations Analyst

Department:   Finance

Location:        Pittsburgh, PA

Summary of the Position:

The newly created role is responsible for the preparation and analysis of general ledger account reconciliations. Utilizing FiServ Frontier, the Reconciliations Analyst will assist in analyzing reconciling differences, root cause analysis and understanding the impact on the financial statements. The qualified candidate will also be involved in the testing and implementation of new systems and processes.

Primary Functions of the Position:

• Timely and effective reconciliation of assigned General Ledger accounts, including timely and accurate clearing of reconciling items in accordance with Company Policy. Ensure accurate posting of general ledger entries in ERP systems
• Works independently to research, track and timely resolve outstanding reconciling items and related issues. Able to apply advanced research techniques to accurately identify the source of the reconciling items. Communicate with internal resources and/or processors to escalate and resolve these differences.
• Work directly with Operations and Technology teams on the resolution of processing deficiencies, system issues or other operational challenges adversely impacting accounting processes.
• Works with a high degree of initiative to identify and recommend process improvement opportunities in the areas of reporting, reconciliation and analysis.

Education and Experience Requirements:

• Bachelor’s Degree in Accounting or Finance preferred
• Financial services experience preferred
• 2+ years relevant work experience in accounting operations required, including experience in high volume, complex general ledger reconciliations preferred

• Proficient in Microsoft Office products, primarily Excel (intermediate level of expertise working with Excel pivot tables, v- lookup and filters preferred)
• Experience with top tier ERP systems preferred. Experience with other external systems and software a plus (reconciliations, data warehouse, etc.)

Essential Skills and Abilities:

• Strong analytical research and problem-solving skills.

• Proficient accounting skills. Able to identify appropriately debits and credits and accurately prepare and understand journal entries and how transactions impact account balances (i.e., increase, decrease, etc.).
• Strong attention to detail and organizational skills, with the ability to manage a variety of primary duties as well as actively contribute to new projects.

• Well-developed sense of urgency and follow through
• Energy and desire to thrive in a fast-paced organization; ability to handle multiple projects under pressure and maintain a positive attitude.
• Strong communication skills – including ability to listen to the needs of others, comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in both oral and written presentations to all levels in the organization.
• Ability to learn and adapt to product flows and new software technologies.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:             AML Program Governance Manager

Department:        Compliance

Location:              Pittsburgh, PA

Summary of the Position:

The AML Program Governance Manager will be a member of TriState Capital Bank’s AML Compliance Team and will report directly to TriState Capital’s AML Officer.   The individual will be responsible for managing all aspects of AML Program governance and infrastructure, including OFAC.   The individual will also be responsible for providing advisory services to the Bank’s businesses and the implementation of the Know Your Customer (KYC) strategy.

Primary Functions of the Position:

Program Governance:                                 

• Ensure policies and procedures provide comprehensive, programmatic coverage
• Assist the AML Officer in developing the AML Training Program
• Conduct the annual AML and OFAC risk assessment
• Compile/deliver routine management reporting
• Ensure all recordkeeping and retention requirements are met
• Implement and execute a Quality Assurance function within the department (e.g., Enhanced Due Diligence (EDD) Reviews, CIP Exception Management)

Advisory:                            

• Provide guidance to businesses on risks related to AML and OFAC compliance matters
• Participate in new product offerings
• Assist business lines with customer onboarding solutions
• Manage the KYC strategy and program (KYC includes Customer Identification Program (CIP), beneficial ownership, Customer Due Diligence(CDD), and Enhanced Due Diligence (EDD))
• Manage and administer the EDD process (onboarding and ongoing reviews), including management of the EDD team
• Manage the Customer Risk Rating (CRR) process

Program Infrastructure:                               

• Assist with model validation and rule tuning exercises
• Assist the AML Business Analyst with functional requirements for operational data, systems and reporting related issues
• Participate in strategic initiatives on process improvements and efficiency enhancements

Education and Experience Requirements:

• Bachelor’s Degree in Finance, Accounting, Law Enforcement, Social Sciences, or related field
• CAMS Certified
• 5+ years of experience in AML Compliance
• Experience in reviewing Know Your Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, and preparing Suspicious Activity Reports (SARs)
• Deep subject matter knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
• Prior bank treasury, loan or deposit operations experience preferred
• People management preferred

Essential Skills and Abilities:

• Computer literate; Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Internet navigation skills including proficiency with internet search engines
• Knowledge of AML transaction monitoring, case management, report filing, and list matching software is required
• Basic knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
• Ability to understand and analyze specific transactions and trends within customer accounts
• Excellent research skills including experience with online research tools
• Ability to manage multiple on-going matters simultaneously and meet strict deadlines
• Strong writing, analytical, and communication skills

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:          Facilities Associate

Department:     Facilities

Location:          Pittsburgh, PA

Summary of the Position:

The Facilities Associate will be responsible for assisting with the day to day operations of the Pittsburgh and satellite offices. This position will report to the Facilities Manager. The Facilities Associate will be responsible for maintaining the facilities and keeping them in safe operating condition.

Primary Functions of the Position:

• Daily tour of premises to ensure cleanliness and all equipment is in working condition.
• Assists with establishing accounts with outside vendors such as FedEx, USPS, Office Suppliers, and Furniture vendors.
• Coordinate the ordering of supplies for the Pittsburgh Office and satellite locations as needed.
• Placing work orders with the property management team and working closely with the property management team to ensure the office work orders are completed.
• Coordinate with building security for employee identification badges, security issues and annual fire drills.
• Assemble office furniture and equipment (desks, tables, chairs, file cabinets, etc.).
• Reviews and processes invoices from suppliers.
• Stocking of kitchens and copy rooms, including resupply and inventory.
• Cleans and assists with the upkeep of the facilities.
• Assists with special projects as assigned by the Facilities Manager.
• Other duties as assigned.

Education and Experience Requirements:

• High School Diploma or equivalent required
• 1-3 years of work experience; facilities management experience preferred

Essential Skills and Abilities:

• Verbal and written communication skills
• Ability to work independently
• Ability to meet deadlines
• Able to work a flexible work schedule
• Computer Skills (Word, Microsoft Office, and Excel) preferred

Physical Requirements:

• Ability to lift 50 lbs.
• Prolonged periods of standing and walking.
• Must be physically able to climb, bend or crawl as needed.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:          Portfolio Manager – Commercial Real Estate  

Department:     Credit CRE

Location:          Cleveland OH, Edison NJ, Philadelphia PA, Pittsburgh, PA

Summary of the Position:

The Commercial Real Estate (CRE) Portfolio Manager assists the relationship managers with the underwriting of credit and the ongoing administration of loan portfolios to ensure that the Bank maintains high credit quality and to provide more time for the relationship managers to generate new business opportunities.

Primary Functions of the Position:

• Underwrites requests for credit extensions to new and existing clients
• Performs detailed financial analysis for CRE and, on occasion, personal lending opportunities
• Prepares the following for presentation to Senior Loan Committee:

1. Credit Approval Request (CAR)
2. Modifications
3. Covenant Waivers/Amendments
4. Periodic Reviews
5. Assessment of Real Estate Sponsorship

• Manages / monitors assigned portfolio for:

1. Loan Performance
2. Accurate and Timely Risk Rating
3. Required Financial Reporting
4. Covenant Compliance
5. Payment Delinquencies
6. Overdrafts

• Ensures compliance with the Bank’s credit policies and procedures, identifying exceptions for approval when they occur
• Ensures the initial set-up of credit facilities on Baker Hill and other internal systems is consistent with the reporting requirements and covenants contained in the loan documents
• Prepares periodic financial reviews where required
• Ensures the timely spreading of financial statements provided by clients
• Accompanies the relationship manager on prospect / client calls when appropriate

Education and Experience Requirements:

• Bachelor’s Degree in Finance, Accounting, or related field
• Minimum of 5 years of credit analysis and underwriting experience
• Completion of a bank commercial credit training program and experience analyzing commercial / residential real estate projects (income producing properties including retail, office, industrial and multi-family; land acquisition and development loans, and construction loans) strongly preferred

Essential Skills and Abilities:

• Demonstrated knowledge of investment commercial real estate finance for multiple loan and property types
• Excellent organization skills, attention to detail and the ability to work in a fast-paced environment and complete assignments in a timely manner with minimal direction
• Strong written and verbal communication skills
• Strong presentation skills
• Ability to work independently and within a team
• Proficient in various spreadsheet and word processing applications, including the use of graphs and charts

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer

Summary of the Position:

The Business Systems Analyst (BSA) role involves the monitoring, troubleshooting, reporting, and communication of the daily operation functions of TriState in-house applications and automated processes. As the link between the system processes and the business teams, you must be a self-motivated individual with the ability to effectively communicate via both verbal and email forms and manage frequently-changing priorities. The role will also support the reporting and data needs of the business by defining, developing, configuring and supporting reporting, analytics applications, data management and flow. The BSA evaluates requirements for enterprise system solutions and reports and identifies and leads the building of the best solutions to meet the data needs of the business. The BSA will solicit, understand, and document the business requirements, processes and workflows, developing both requirements and process flows.

Primary Functions of the Position:

• Managing the support tickets/cases for the Solutions/Reporting team and the Salesforce/DLP platforms

• Performing operational functions on an as-needed basis (user setups, data entry/management, information gathering, defect analysis, email communications)

• Works with business users to understand requirements and processes and make recommendations for solutions/improvement

• Improves existing BI systems by recommending/implementing BA best practices and methodology and designing data-driven solutions by utilizing their experience with relational and analytical database structures, theories, principles, and practices

• Utilizes ETL tools and ETL development to perform system integrations and report data preparation

• Reports writing and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling

• Creates and maintains technical documentation and process documentation

Education and Experience Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or technology-related degree

• Minimum 3 years of experience delivering and supporting BI/BA activities and data-driven solutions

• Minimum 3 years of experience supporting enterprise reporting and data visualization solutions

• Minimum 3 years of experience with databases, data modeling and data warehouses, such as Microsoft SQL Server, SSIS, SSRS, SSAS, Power BI, and related tools

• Minimum 3 years of experience importing/exporting data (ETL) for use in integrations

• Minimum 3 years of experience performing business requirements analysis

• Experience in banking and/or financial services would be highly beneficial

Essential Skills and Abilities:

• Able to respond, when needed, 24/7 if system issues arise

• Must have excellent communication and people skills; must work well with technology and business teams

• Must have strong analytical skills, with the ability to analyze and solve problems

• Must have the ability to document processes and solutions with accuracy

• Adapt quickly to changing priorities and manage multiple deadlines

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer

Summary of the Position:

The Loan Servicing Associate will perform data input of transactions into the core loan system for both consumer and commercial loans.

Primary Functions of the Position:

• Ensure that the core loan system matches the executed legal documents and credit approval, whether via input or review
• Process new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
• Provide customer support to both internal and external clients regarding account inquiries, research, and operational issues
• Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables

Education and Experience Requirements:

• High School Diploma or equivalent; post-secondary degree preferred
• Minimum 2 years of experience, including previous bank operations or financial services experience
• Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus

Essential Skills and Abilities:

• Familiarity with loan systems and ability to read and understand loan documents in order to review that the loan system matches the loan documents
• Strong attention to detail
• Ability to communicate effectively in person, through email, and over the phone
• Proficiency in basic math skills and general knowledge of office software is required
• Ability to work in a fast-paced, high-intensity work environment
• Job may require additional hours of work during peak periods to meet service levels

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Summary of the Position:

The newly created role is responsible for the preparation and analysis of general ledger account reconciliations. Utilizing FiServ Frontier, the Accountant will assist in analyzing reconciling differences, root cause analysis and understanding the impact on the financial statements. The Accountant will also be involved in the testing and implementation of new systems and processes.

 Primary Functions of the Position: 

• Timely and effective reconciliation of assigned General Ledger accounts, including timely and accurate clearing of reconciling items in accordance with Company Policy. Ensure accurate posting of general ledger entries in ERP systems
• Works independently to research, track and timely resolve outstanding reconciling items and related issues. Able to apply advanced research techniques to accurately identify the source of the reconciling items. Communicate with internal resources and/or processors to escalate and resolve these differences.
• Work directly with Operations and Technology teams on the resolution of process flaws, system bugs or other operational issues adversely impacting accounting processes.
• Works with a high degree of initiative to identify and recommend process improvement opportunities in the areas of reporting, reconciliation and analysis.

Education and Experience Requirements:

• Bachelor’s Degree in Accounting or Finance required
• 2+ years relevant work experience in accounting operations required, including experience in high volume, complex general ledger reconciliations preferred
• Proficient in Microsoft Office products, primarily Excel (intermediate level of expertise working with Excel pivot tables, v-lookup and filters strongly desired)
• Experience with top tier ERP systems preferred. Experience with other external systems and software a plus (reconciliations, data warehouse, etc.)

Essential Skills and Abilities:

• Strong analytical research, problem solving and analytical thinking skills;
• Proficient accounting skills. Able to identify appropriately debits and credits and accurately prepare and understand journal entries and how transactions impact account balances (i.e. increase, decrease, etc.).
• Strong attention to detail and organizational skills, with the ability to manage a variety of primary duties as well as actively contribute to new projects.
• Well-developed sense of urgency and follow through
• Energy and desire to thrive in a fast-paced organization; ability to handle multiple projects under pressure and maintain a positive attitude.
• Strong communication skills – including ability to listen to the needs of others, comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in both oral and written presentations to all levels in the organization.
• Ability to learn and adapt to product flows and new software technologies.

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title:         Business Systems Analyst (Data Services)

Department:    Information Technology

Location:         Pittsburgh, PA

Summary of the Position:

The Business Systems Analyst (Data Services) role will support the reporting and data needs of the business by defining, developing, configuring, and supporting reporting, analytics applications, data management and flow.  The BSA evaluates requirements for enterprise system solutions and reports and identifies and leads the building of the best solutions to meet the data needs of the business.  The BSA will solicit, understand, and document the business requirements, processes and workflows, developing both written and visual depictions of requirements and process flows.  The BSA will also participate in supporting and administering essential applications and reports maintained within the Enterprise Applications/Business Intelligence Group.

Primary Functions of the Position:

• Works with business users to understand requirements and processes and make recommendations for solutions/improvement
• Oversees technical implementation of projects from inception to completion
• Responsible as a backup for the monitoring, execution, support, triage, and communication of daily data processes.
• Improves existing Data Services and Enterprise Applications by recommending/implementing BA best practices and methodology and designing data-driven solutions by utilizing their experience with relational and analytical database structures, theories, principles, and practices
• Utilizes ETL tools and ETL development to perform system integrations and report data preparation
• Technical requirements analysis, business process modeling/mapping, methodology development, and data modeling
• Works closely with data architects, business systems analysts, project managers, developers, and business stakeholders/users to ensure technical compatibility and user satisfaction
• Creates and maintains technical documentation and process documentation
• Assists users with daily and periodic technology requirements

Education and Experience Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or technology-related degree
• Minimum 4 years of experience delivering and supporting BI/BA activities and data-driven solutions
• Minimum 4 years of experience supporting enterprise reporting and data visualization solutions
• Minimum 4 years of experience with databases, data modeling and data warehouses, such as Microsoft SQL Server, SSIS, SSRS, SSAS, Power BI, and related tools
• Minimum 4 years of experience importing/exporting data (ETL) for use in application systems integration, report software, spreadsheets, and business use
• Minimum 4 years of experience performing business requirements analysis
• Experience in banking and/or financial services would be highly beneficial

Essential Skills and Abilities:

• Demonstrates excellent critical thinking and problem-solving abilities; superb written, verbal, and presentation skills
• Able to respond, when needed, 24/7 if system issues arise
• Effectively work in a highly dynamic and fast-paced environment
• Strong organizational skills
• Troubleshoot issues quickly and provide fixes in a timely manner
• Adapt quickly to changing priorities and manage multiple deadlines

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.

Job Title: Data Architect

Department: Information Technology

Location:         Pittsburgh, PA

Summary of the Position:

The Data Architect will leverage their business and expert technical knowledge to act as Lead Architect on major data programs and Enterprise Data initiatives. The Data Architect will develop production ready data models by integrating multiple sources of data while also working with business and technical teams to understand business strategy and objectives, gather information, and ensure business requirements are being fulfilled throughout the entire data & analytics lifecycle.

Primary Functions of the Position:

• Drives project knowledge back to the enterprise data model and ensures that it evolves correctly
• Leads the design, development, implementation and maintenance of complex data systems and solutions
• Develops conceptual, logical, and physical data models to support data analysis and business intelligence
• Creates and maintains current- and target-state data architectures
• Defines and manages standards, guidelines, and processes to ensure data quality
• Ensures technology solutions are in alignment with data architecture principles and target state
• Oversees end-to-end data life cycle management activities
• Works with IT teams, business analysts and data analytics teams to understand data consumers’ needs and develop solutions
• Evaluates and recommends emerging technologies for data management, storage, and analytics
• Collects and understands business requirements and translate those requirements into an actionable data warehouse plan.
• Utilizes knowledge of multi-dimensional and tabular design patterns and identifies solutions that leverage these modeling techniques.
• Works within the SDLC framework in multiple environments and understands the complexities and dependencies of the data warehouse build within those constraints.
• Leads the data design of solutions for large projects and programs; through expert knowledge translates high-level business requirements into data models and appropriate metadata, test data, and data quality standards
• Directs and controls large specialist teams to undertake the delivery of a comprehensive data-centric project
• Manages senior business stakeholders to secure strong engagement for the solution and ensure that the delivery of the project aligns to longer-term strategic roadmaps
• Works closely with external suppliers to ensure the solution makes best use of technology and meets requirements
• Simplifies the existing data architecture, delivering reusable services and cost saving opportunities in line with the policies and standards of the group
• Responsible throughout the entire project lifecycle for the end-to-end solution of the project and compliance with enterprise data model and logical data groups
• Provides clear, continuous, and consistent data architecture leadership at a detailed level within the project

Education and Experience Requirements:

• Bachelor’s degree in Computer Science, Engineering or related field
• 5+ years of experience in data warehousing, data modeling and/or data analysis
• 5+ years of experience in BI/Data Warehousing
• 5+ years of experience with data pipelines and architecture/engineering. 5+ years of experience in SQL/ coding
• Cloud based project implementation.
• Experience with database technologies (e.g., SQL, NoSQL, Oracle, Hadoop, Teradata)
• SnowflakeDB experience a plus.
• Experience in banking and/or financial services would be highly beneficial

Essential Skills and Abilities:

• Good knowledge of data management, data integration, and database development techniques
• Ability to relate architectural decisions and recommendations to business needs
• Ability to regularly learn and adopt new technology
• Strong analytical and problem-solving skills
• Ability to communicate across all levels of the organization and work with diverse projects teams
• Able to respond, when needed, 24/7 if system issues arise
• Effectively work in a highly dynamic and fast-paced environment
• Strong organizational skills
• Troubleshoot issues quickly and provide fixes in a timely manner
• Adapt quickly to changing priorities and manage multiple deadlines

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

TriState Capital Bank is an Equal Opportunity Employer.