Summary of the Position:
The Equipment Finance Credit Analyst specializes in supporting Equipment Finance loan or lease requests. This position is accountable for protecting the Bank by assisting Portfolio Managers in providing an unbiased and objective view of the prospective borrower and thoroughly disclosing all identified risks. In addition, this position will support the monitoring and ongoing maintenance of the portfolio.
Primary Functions of the Position:
- Provide support to Portfolio Managers as the initial point-of-entry for client financial statements, covenant compliance and other relevant information.
- Prepare spreads in Moody’s or Excel to aid Portfolio Managers, Relationship Managers, and Line Management in assessing the feasibility of a loan or lease request.
- Provide support to Portfolio Managers in the preparation of Credit Approval Requests (CARs), including but not limited to client overview, industry overview, analysis of financial condition, equipment analysis, and identifying risks & mitigants.
- Reviews and analyzes financial statements and interprets findings for the preparation of annual or quarterly credit reviews as required on relationships.
- Collaborates with Portfolio Managers to seek out early warning signs of deteriorating credit trends and makes ongoing assessments relative to credit risk ratings (both positive and negative)
- Conducts ongoing research on industries / concepts and identifies trends
- Ensures compliance with the Bank’s credit policies and procedures
Education and Experience Requirements:
- Bachelor’s degree in accounting, finance, or related field, or equivalent combination of education and experience
- Minimum 2 years of credit analysis, accounting, or financial analysis
Essential Skills and Abilities:
- Demonstrated knowledge of accounting theory and its practical application in the credit underwriting process.
- Strong analytical skills including the ability to read and assess individual and company financial statements.
- Excellent organization skills, attention to detail and the ability to work in a fast-paced environment and complete assignments in a timely manner.
- Strong written and verbal communication skills
- Strong presentation skills
- Ability to work independently and within a team.
- Advanced Microsoft Excel skills and general proficiency using the Microsoft Office suite
Summary of the Position:
The Credit Analyst supports commercial lenders and underwriters with the analysis and entry of cash flow statements (historical and projected), rent rolls, collateral, market data and guarantor financials into commercial database. Assists in monitoring requests for and receipt of borrowers’ financial statements. Uploads supporting documentation and tracks/verifies compliance using standard tools and processes for Bank audits and exams.
The Credit Analyst works collaboratively with the Line of Business and Portfolio Analysts to resolve data inconsistencies and incorrect or missing information to ensure the accuracy of market analysis and portfolio reporting.
Primary Functions of the Position:
•Provide support to market Portfolio Managers and Underwriters as the initial Point-of-Entry for client financial dataincluding financial statements, rent rolls, personal financial statements, and global cash flow.
•Generate various reports to track receipt and progression of financial reporting, covenant compliance, leasing statusand quarterly periodic reviews.
•Gather market research by assembling information from various sources including CoStar, REIS and/or other dataresources for quarterly market reporting
•Reviews and analyzes financial statements and interprets findings for the preparation of quarterly periodic reviews(QPRs) ensuring timely compliance with credit policy and procedure.
Education and Experience Requirements:
•Bachelor’s Degree in finance, accounting or related field, or equivalent combination of education and experience.
•2-5 years of relevant direct commercial, cash management or private banking experience.
•General familiarity with CRE and/or C&I underwriting experience.
Essential Skills and Abilities:
•Ability to read, analyze and interpret complex financial and loan documentation.
•Demonstrated ability to clearly present analysis in a written and verbal manner.
•Ability to define problems, collect data, establish facts and draw valid conclusions.
•Knowledge of and experience using financial modeling for credit analysis.
•Advanced Microsoft excel skills and general proficiency using Microsoft Office suite.
TriState
Summary of the Position:
The Sr Loan Servicing and Quality Assurance Specialist integrates in-depth specialty loan knowledge with the research and resolution of complex inquiries and client issues. In addition, this role provides support to Loan Operations leadership in the functions of process improvement, performance management, and the execution of strategic initiatives.
Primary Functions of the Position:
•Day-to-day focus on resolution of complex loan issues where expertise is required to interpret against policies,guidelines, or processes
•Deals with loan-related problems and the resolution of complex loan issues independently
•Supports leadership with projects, implementations, and strategic initiatives
•Demonstrates understanding of the loan operations processes to identify policy gaps and formulate policies tosupport the streamlining of related work processes
•Minimizes risk to the bank through a solid understanding of procedural requirements, provides solutions to reduceerrors, and to adhere to audit and control policies
•Integrates a solid understanding of industry and business standards and practices
•Applies professional judgment, analytical thinking
•Interacts with internal and external stakeholders for issue resolution and problem solving
Education and Experience Requirements:
•Bachelor’s Degree or equivalent combination of education and experience.
•5+ years of financial services experience, including 2+ years of experience in Loan Operations
•Previous Lending Operations and quality review/control experience with knowledge of lending regulatoryrequirements.
Essential Skills and Abilities:
•Strong knowledge of loan systems; In-depth knowledge of lending and all loan servicing functions, local/regulatoryrequirements, and legal documents.
•Strong attention to detail.
•High level of interpersonal skills and ability to communicate effectively in person, through email, and over the phone.
•Ability to work in a fast-paced, high-intensity work environment.
•Thorough knowledge of all products and services offered by the Bank.
•Job may require additional hours of work during peak periods to meet service levels.
Summary of the Position:
The Loan Servicing and Quality Assurance Specialist will perform both data input of transactions and quality review of the core loan system for both consumer and commercial loans.
Primary Functions of the Position:
•Ensure that the core loan system matches the executed legal documents, whether via input or review
•Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and systemgenerated reports
•Provide customer support to both internal and external clients regarding account inquiries, research, and operationalissues
•Provide backup support for other related duties, such as overseeing the printing and mailing of loan statements andmanual calculation of accruing fees on commercial loans
•Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables
Education and Experience Requirements:
•High School Diploma or equivalent; post-secondary degree preferred
•2-4 years of experience, including previous bank operations or financial services experience
•Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatoryrequirements is a plus
Essential Skills and Abilities:
•Familiarity with loan systems; and ability to read and understand loan documents in order to review that the loansystem matches the loan documents
•Strong attention to detail
•Ability to communicate effectively in person, through email, and over the phone
•Proficiency in basic math skills and general knowledge of office software is required
•Ability to work in a fast-paced, high-intensity work environment
•Job may require additional hours of work during peak periods to meet service levels
Summary of the Position:
The Treasury Management Operations Specialist manages the Treasury Management client agreements and all accompanying documentation related to the Implementation of a client set-up. In addition, the employee conducts the Implementation process for new Treasury Management clients, sets up users and customer accounts for online banking services, and provides clients with training, ongoing support, and troubleshooting. The Treasury Management Operations Specialist will maintain a solid understanding of Remote Deposit capabilities, Check Positive Pay, ACH Positive Pay, ACH file processing, Wire Transfers, Lockbox, and general support for other online banking system features, usage, and hardware.
Primary Functions of the Position:
- Assists the Treasury Management team lead on daily tasks
- Performs client implementation set-up and processes maintenance requests
- Provides customer training and client service for ongoing support
- Processes customer equipment orders and provide general troubleshooting when necessary
- Transmits / processes ACH, Wire, Account Transfers, Check Issuance, and Check Positive Pay transactions
- Performs monthly billing and analysis statements for Treasury clients
- Works closely with Relationship Managers, Treasury Management Officers, Deposit Operations, Wire Operations, ACH Operations, Compliance, and all other authorized parties affiliated with Treasury Services to effectively execute the responsibilities of the position
- Performs other related duties, such as mailing and filing as assigned
Education and Experience Requirements:
- High School Diploma or equivalent; post-secondary education preferred
- Minimum 4 years of experience, including 2 years bank operations experience in a cash / treasury management role
Essential Skills and Abilities:
- Demonstrated knowledge of all Treasury Management products, systems, and related processes
- General understanding of transmission processing for ACH, Wire, Account Transfers, Check Issuance, and Check Positive Pay
- General understanding of Deposit products including Checking, Money Markets, and Certificates of Deposits
- Demonstrated ability to communicate effectively in writing and over the phone to facilitate customer set-up and conduct online training
- Demonstrated ability to communicate effectively with support vendors and internal staff
- Proficiency in basic math skills and general knowledge of Microsoft Office software is required
- Job may require additional hours of work during peak periods to meet service levels
Summary of the Position:
The Private Banking Product Manager is responsible for supporting the full lifecycle of product management across the Private Bank’s lending and digital product portfolio. In this role, the individual will assist with all aspects of product research, assessment, design, development, and implementation. In addition, will work closely with the SVP, Private Banking Head of Product and Key Account Services to evaluate new market and product opportunities that provide TriState Capital Bank with desired revenue streams with industry-leading products within a sound risk and compliance framework.
Primary Functions of the Position:
• Construct product reviews for new and existing product lines according to the Product Department’s review calendar
• Present product reviews at both New Products Committee (NPC) and non-NPC reviews
• Responsible for tracking and implementing next steps and follow up items from all product reviews
• Support the Product Department’s full product & digital strategy and roadmap, set and evaluate key performance indicators for product portfolio, make recommendations regarding product life cycles, additional features, and technology design
• Responsible for the oversight and execution delivery of assigned Product Deployment projects
• Manages digital product(s) idea generation, backlog, sprint planning and releases.
• Responsible for coordinating with other departments to bring new products, features and/or enhancements to market with education and training; Acts as a project manager with managing and collaborating with teams in Technology, Operations, Sales, Service, Fulfillment, Finance, Risk, Compliance and Legal
• Balances resources, capacities, constraints, and opportunities among functional areas within the company to achieve the best and most effective execution/result for all stakeholders
• Ensures that each new product and/or modification meets all compliance/risk management requirements
• Manages existing product portfolio to ensure the Bank continues to deliver on expectations throughout the customer lifecycle by continuing to deliver value to the client and not creating additional workflow burdens internally
• Responsible for overall Net Promoter Score (NPS) function within Private Bank: Continually monitors NPS data and other internal feedback to identify product opportunities, challenges and trends
• Responsible for Voice of Consumer (VoC) needs and overall client experience (CX) for both internal and external stakeholders
• Serves as a VoC on decisions that could impact the overall CX/UX on the Bank’s digital platforms and within our lending product suite
• Will serve as a Subject Matter Expert (SME) for all lending products and their integration with other services and workflows
Education and Experience Requirements:
• Bachelor’s Degree in relevant area of study required
• Minimum of 5 – 7 years of work experience in banking
• Minimum of 2 years of work experience in product development, product management or client experience
• Experience building and implementing new banking products solutions and software
• Experience with banking regulations and compliance frameworks is a plus
• Experience working in an agile product development environment is a plus
Essential Skills and Abilities:
• Strong leadership skills and demonstrated ability to work effectively across the organization in a collaborative manner
• Excellent written and verbal communication and presentation skills; clear, concise and error free
• Excellent organization and planning skills that can support multiple ongoing projects and deadlines. Strong business and financial analytical skills to conduct profitability and feasibility analyses on new and existing products
Summary of the Position:
The Senior Deposit Operations Associate manages the client profile agreements and all accompanying documentation related to the Implementation of an account set-up. In addition, the employee conducts the Implementation process for new accounts, performs maintenance on existing accounts, performs teller work functions, manages escrow sub accounting clients, provides training to new employees, performs ongoing client support, and troubleshoots any issues related to client deposits and returns. The Senior Deposit Operations Associate will maintain a solid understanding of all Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS.
Primary Functions of the Position:
- Assists the Deposit Operations team lead on daily tasks
- Performs client implementation set-up, maintenance requests, teller work, and quality review
- Manages Escrow clients as it relates to sub accounting
- Assists with new employee training
- Ensures all service levels are met
- Responsible for ongoing client support
- Works closely with Relationship Managers, Sales, Wire Operations, Treasury Operations, ACH Operations, Loan Operations, Capital Markets, and Compliance to effectively execute the responsibilities of the position
Education and Experience Requirements:
- High School Diploma or equivalent; post-secondary education preferred
- Minimum 5 years of experience, including 2 years bank operations experience in a deposit operations role
Essential Skills and Abilities:
- Demonstrates knowledge of all Deposit products, systems, and related processes
- Candidates should have experience with Deposit products including Checking, Money Markets, Certificates of Deposits, and CDARS/ICS
- Candidate should possess branch knowledge, such as teller work, new account opening, and client service requests
- Ability to communicate effectively in writing and over the phone
- Ability to work in a fast-paced, high-intensity work environment
- Job may require additional hours of work during peak periods to meet service levels
Summary of the Position:
The Client Services Representative – Servicing supports all client requests originating within the Private Bank Service Team. This position includes working closely with the full Sales organization, Portfolio Management, Internal and External Counsel, Compliance, Financial Advisors and all other authorized parties affiliated with each Private Banking transaction.
Primary Functions of the Position:
· Interacts daily with internal and external clients and provide customized solutions to their requests
· Partners effectively with other members of the Private Bank Service Team in supporting client requests
· Works closely with relationship managers, inside sales, portfolio managers, internal and external counsel, compliance, borrowers and all other authorized parties affiliated with each transaction
· Provides premier client experience across all client engagements
· Works closely with other teams within operations and the bank to enhance current processes
· Actively participates in projects as assigned
Education and Experience Requirements:
· Bachelor’s degree or equivalent combination of education and experience preferred
· 2 years of bank operations and/or client service experience preferred
Essential Skills and Abilities:
· Keen attention to detail and understanding of loan process/system and applicable lending requirements
· Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient execution
· Exceptional interpersonal and communication skills
· Strong work ethic and ability to be self-directed
· Analytical problem-solving capabilities
· High level attention to detail
· Ability to work in a high-energy, fast-paced, team-oriented work environment and adapt quickly to changing priorities
