Summary of the Position:

The Executive Assistant plays an essential part in the success of TriState Capital Bank by effectively delivering a wide variety of administrative and sales support services to the Chief Banking Officer and the Bank Sales Senior Management Team.

 

Primary Functions of the Position:

• Performs a wide variety of administrative and sales support duties for senior team members
• Performs complex phone and calendar management, including both client and internal meetings/appointments; keeps the team apprised of upcoming commitments and ensures supporting materials are received in advance
• Coordinates travel itineraries, including but not limited to, air, hotel, ground etc.
• Completes expense reports ensuring adherence to policy
• Assists with all aspects of the planning and coordination of internal and external client meetings/events and other business activities
• Prepare agendas for sales and management meetings and maintains a filing system for hard and soft copies
• Prepares and distributes weekly Commercial and Private Bank business reports as required for Senior Management
• Arranges and distributes regular communications and rate updates directly to the Commercial and Private Bank Team, daily/weekly or as otherwise deemed necessary
• Assists in the preparation of business presentations and other client presentations and correspondence
• Prepares and modifies documents such as memos, external letters, and mass emails
• Responsibly compiles and maintains information and records of a highly confidential nature
• Prioritizes conflicting needs and follows through on projects to successful completion, often with pressing deadlines
• Works with clients and TSCB colleagues on a day-to-day basis to maintain the workflow of the department

 

Education and Experience Requirements:

• Bachelor’s Degree, or equivalent combination of education and experience

• Minimum 7 years of professional experience in banking, corporate finance, or a related field
• Minimum 7 years of experience supporting senior level executives

 

Essential Skills and Abilities:

• Excellent verbal and written communication skills
• This individual will have frequent interaction with TSCB C-Suite executives, and must maintain the highest degree of discretion with sensitive and confidential information and projects
• Demonstrates a high degree of professionalism consistent with TSCB culture and communicates effectively with a variety of individuals including clients, colleagues, and vendors
• Possesses the desire, willingness, responsiveness, and initiative necessary to be a highly valued team player
• Proficient in Microsoft Office, including Word, Excel, Power Point and Outlook
• Ability to learn and use various software applications used by the Bank, including loan, deposits, and PARIS
• Exercises exceptional interpersonal and customer service skills
• Effective and efficient time management skills
• Pro-active self-starter
• Meticulous attention to detail
• Demonstrates decision making, problem solving, and analytical skills
• Works independently and efficiently; stays organized yet remains adaptable in a fast-paced environment.
• Proactively tracks projects and workflows and moves them toward completion

Job Summary

 

Under administrative supervision, uses extensive knowledge and skills obtained through education, experience, specialized training, and/or certification in securities industry compliance to design, implement and supervise a comprehensive compliance and surveillance program for TriState Capital Bank. Ensures compliance with all regulatory requirements. Works within TriState Capital Bank to lead large or multiple projects with significant scope and impact. Works independently and supervises others to perform difficult assignments that are broad in nature, and that require originality and ingenuity with appreciable latitude for un-reviewed actions or decisions. Completes complex assignments with substantial latitude for autonomous actions or decisions. Provides comprehensive solutions to complex problems. Maintains extensive contact with internal customers and regulatory agencies to identify, research, analyze and resolve complex issues.

 

Essential Duties and Responsibilities

 

• Manages department, associates, and division of responsibilities within TriState Capital Bank Compliance department.
• Provides compliance support for TriState Capital Bank entity. Subject matter point of contact for the TriState Capital Bank Private Bank division.
• Identifies and manages regulatory risks associated with TriState Capital Bank.
• Develops, reviews, and adjusts the departments and business unit policies and procedures to adapt to changing regulatory and business environments.
• Uses data and performance indicators to establish control mechanisms and other improvement initiatives, and ensures quality standards are consistently attained or exceeded.
• Serves as a member of the leadership team in developing short- and long-term goals and initiatives to achieve strategic vision for the TSCB compliance department.
• Performs human resource management activities, including identifying performance problems and approving recommendations for remedial action; evaluating performance; and interviewing and selecting staff.
• Plans, assigns, monitors, reviews, evaluates, and leads the work of subordinate supervisors.
• Coaches and mentors subordinates, identifies training needs and recommends appropriate development programs.
• Prepares and reviews compliance reports for the TriState Capital Bank Risk Committee and other management and Board level committees.
• Oversees periodic compliance reviews and maintenance of documentation to support the completion of the review and corrective measures taken.
• Works with business management to develop, communicate and implement strategies, procedures and technology systems designed to enhance the firm’s compliance with applicable rules and regulations.
• Researches existing rules and monitors regulatory developments and communicates changes to affiliates and home office staff.
• Develops, implements, sustains, monitors and when necessary, revises compliance programs that reflect “best practices” and ensures the firm is adhering to all legal and regulatory requirements.
• Identifies trends and implements corrective action, as necessary.
• Partners with senior business executives, legal, risk management, and compliance to appropriately mitigate and manage regulatory and litigation risk.
• Works with business partners and managers to ensure policies and procedures are in compliance with required regulations and assists in bringing non-complying areas into compliance.
• Supports a culture of risk management and compliance throughout all levels within the firm.
• Plans, assigns, monitors, reviews, evaluations and leads the work of others.
• Performs other duties and responsibilities as assigned.

 

Knowledge, Skills, and Abilities

 

Advanced Knowledge of:

• Federal Reserve Bank Regulations governing Financial Holding Companies and Bank Holding Companies and State Chartered Member Banks.
• Consumer Protection Bureau regulations governing banks.
• Familiarity and understanding of Securities Based Lending, Commercial Lending, Commercial Real Estate, Treasury Management, and Deposit  Products
• State of PA Banking Statutes and Regulations.
• Compliance and legal procedures in the financial services industry.
• Concepts, practices, and procedures of the financial services industry.
• Regulatory filings and regulatory reporting requirements.
• Financial services and products.
• Concepts, practices, and procedures of securities industry compliance.
• Investment concepts, practices and procedures used in the securities industry.

 

Advanced Skill in:

• Administering regulatory notifications and filings.
• Planning and scheduling work to meet regulatory organizational and regulatory requirements.
• Investigating compliances issues and irregularities.
• Making rule-based and analytical decisions.
• Identifying and applying appropriate compliance monitoring procedures and tests.
• Written and verbal communications skills sufficient to professionally address a wide and varied audience both internally and externally.
• Preparing oral and/or written reports.
• Project management skills and experience sufficient to successfully complete long and short-term projects.
• Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, spreadsheets, and databases.

 

Ability to:

• Work under pressure on multiple tasks concurrently, manage those delegated; and meet deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
• Attend to detail while maintaining a big picture orientation.
• Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with all organizational levels to accomplish objectives.
• Establish and communicate clear directions and priorities.
• Gather information, identify linkages and trends, and apply findings to operations.
• Maintain currency in laws, rules and regulations related to compliance in assigned functional area (s).
• Plan, assign, monitor, review, evaluate and lead the work of others, coach, and mentor others.
• Manage all levels of associates, including technical, professional, clerical, administrative and supervisory associates.
• Work independently as well as collaboratively within a team environment to resolve problem.

Education:

Bachelor’s

Work Experience:

10 years