Quality Review Specialist

Summary of the Position:

The Quality Review Specialist assists in managing the validation of workflow performed in Deposit and Treasury Operations. In addition, the Quality Review Specialist will be responsible for the review of all SOC and non-SOC related maintenance and maintain control of all audits related documentation in the Deposit and Treasury areas of operation. The Quality Review Specialist will work closely with Deposits, Treasury, ACH, and Wire Operations.

Primary Functions of the Position:

• Quality Review of all Deposit and Treasury Operations onboarding and client implementations
• Quality Review of all Deposit and Treasury client maintenance requests
• Quality Review of all Treasury Billing for account analysis
• Quality review of all Deposit online decision support items
• Quality review of all teller transaction work
• Quality review of all single sign on set-ups in Treasury operations
• Manage audit and all SOC related controls
• Works closely with Deposit, Treasury, ACH, and Wire Operations

Education and Experience Requirements:

• Bachelor’s Degree, or equivalent combination of education and experience
• Minimum 3 years of bank operations experience in Deposit/Treasury Operations

Essential Skills and Abilities:

• Demonstrated knowledge of all Deposit and Treasury products, systems, and related processes
• Thorough understanding of accounts and account opening
• Understanding of Online Banking for Treasury clients
• Organizational skills that will be imperative to supporting audits
• Project management skills and experience is preferred
• Demonstrated ability to communicate effectively with Management, staff, and support vendors
• Job may require additional hours of work during peak periods to meet service levels

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