Job Title: Senior IT Systems Administrator & Cloud Engineer
Department: Information Technology
Location: Pittsburgh
Summary of the Position:
The Senior IT Systems Administrator & Cloud Engineer is a hands-on role responsible for supporting, maintaining, and building the bank’s IT Infrastructure with internal and cloud resources (Azure). The incumbent must be able to work in a team environment with our Support desk staff, and be proactive in identifying issues, troubleshooting problems, and providing professional IT assistance to bank employees.
Primary Functions of the Position:
- Monitors systems to verify the integrity and availability of all hardware, server resources, and key processes that support the day-to-day production of the bank
- Monitor systems daily and respond immediately to all system issues and/or outages
- Administering and configuring new servers and services within Microsoft Azure
- Serve as a mentor to other technical staff in the department as needed
- Working with the IT Support Desk Team to resolve escalated IT Incidents
Education and Experience Requirements:
- Bachelor’s Degree in Computer Science or Information Technology or equivalent work experience.
- 10+ years of experience in Systems Administration and/or Cloud IT Services
Essential Skills and Abilities:
- Advanced knowledge and administration of Microsoft Windows Server, Active Directory, WSUS, and Group Policy
- Advanced knowledge and administration of Microsoft Azure cloud services around VM’s, WebApps, networking, and routing.
- SharePoint Online administration and configuration capabilities.
- Experience with mobile device management (MDM) platforms for iOS devices
- Demonstrates excellent critical thinking and problem-solving abilities; superb written, verbal, and presentation skills
- Advanced knowledge and administration of Office365/Exchange Online
- Ability to respond, when needed, 24/7 if system issues arise
- Experience in banking and financial services would be highly beneficial
- Ability to multitask
- AWS exposure a plus
- Service Now experience a plus
Job Title: Software Quality Assurance Manager, VP
Department: Technology
Location: Pittsburgh
Summary of the Position:
The Software Quality Assurance Manager is a VP level, technology professional responsible for developing and managing the function that ensures high-quality software delivery by planning, implementing, and automating QA testing. Responsibilities include developing test plans, creating test cases, writing test automation code and reporting results.
Primary Functions of the Position:
- Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.
- Work closely with external (and/or affiliate) development teams to design testing strategies and integrate testing into the development process.
- Plan, create, execute, and automate test cases, working with business partners, developers, and other stakeholders.
- Document and analyze test results and recommend corrective action.
- Isolate, reproduce, manage, and maintain defects and test case databases, and verify fixes.
- Support user acceptance testing conducted by business partners or end users.
- Design testing and risk analysis approaches for complex features (functionality that span across platforms or teams).
- Identify opportunities to reduce testing time and effort by automating repeatable tests.
- Enhance and maintain the test automation framework. Understand and apply automated testing approaches.
- Define, champion and lead quality and testing best practices among external development teams.
- Recruit team of QA engineers and build core group for TriState. Leverage augmented staff from outside firms or from Raymond James SQM Team as required (based on demand volume or specialized skills).
- Review developers’ test plans to ensure comprehensive coverage.
Education and Experience Requirements:
- BS or MS Degree in Information Science or Computer Science
- 3-5 years of quality assurance testing experience.
- Experience with test automation and with test automation frameworks (e.g., Selenium, Cypress, Robot Framework, Serenity, Cucumber).
- Experience with test management tools (e.g. HP ALM/Quality Center, TestRail, Xray, TestMonitor)
- Experience or exposure to financial services technology and banking preferred.
Essential Skills and Abilities:
- Software development experience. Proficiency in Angular JS, .NET, MS Azure, Python
- Experience writing test automation scripts.
- Experience with SQL
- Experience designing and implementing test plans.
- Experience with application performance monitoring and observability tools.
- Attention to detail and ability to identify, isolate and document defects.
- Strong knowledge of agile practices and experience with agile planning tools (e.g., Jira).
- Strong leadership skills. Effective communication skills for both technical and non-technical audiences.
- Collaboration skills and ability to work on a team.
- Adaptability and willingness to learn.
