Job Title: Fraud Investigator
Department: Compliance
Location: Pittsburgh, PA
Summary of the Position:
The Fraud Investigator will be a member of TriState Capital Bank’s AML Compliance Team and will report directly to the AML Investigations Manager. This individual’s primary responsibility will be to conduct fraud investigations and assist with recovery efforts.
Primary Functions of the Position:
- Responsible for the investigation of fraudulent incidents to ensure the results of an investigation fulfills the Bank’s legal and regulatory responsibilities and minimizes, to the extent possible, losses incurred by the Bank or its customers
- Tracks and quickly resolves fraud incidents such as identity theft, business email compromise, and/or wire/check/ACH/debit card fraud
- Assists in gathering/composing/reviewing hold harmless/indemnification letters, attestations, affidavits of forgery or other documentation necessary to assist in recovery efforts
- Gathers additional supporting information for fraud incidents by communicating with other financial institutions utilizing the 314(b) information sharing process.
- Composes Suspicious Activity Report (SAR) filings accurately and timely as required by the Bank Secrecy Act
- Maintains confidentiality of information as well as controls and protects sensitive information and materials
- Thoroughly understands the department’s controls and is responsible for recommending additional controls as it pertains to fraud prevention and detection
- Understands the legal and regulatory requirements relative to the financial services industry
- Organizes, prioritizes, and completes multiple tasks in a high production fast paced setting, navigating through multiple computer systems
- Identifies fraud trends, makes recommendations for new strategies to prevent additional losses, and assumes responsibility for special projects as assigned by Management
- Communicates both verbally and in writing in a professional and accurate manner
Education and Experience Requirements:
- BA or BS degree in Finance, Accounting, Law Enforcement, Criminal Justice, Social Sciences, or related field
- CAMS and/or CFE credentials preferred
- 3+ years of AML Compliance, including a minimum of 2 years of fraud related experience
- Experience in preparing Suspicious Activity Reports (SARs)
- Knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
- Prior bank treasury, loan or deposit operations experience preferred
Essential Skills and Abilities:
- Computer literate; proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Internet navigation skills including proficiency with internet search engines
- Knowledge of AML transaction monitoring, case management, report filing, and list matching software is preferred
- Basic knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
- Ability to understand and analyze specific transactions and trends within customer accounts
- Excellent research skills including experience with online research tools
- Ability to manage multiple on-going matters simultaneously and meet strict deadlines
- Strong writing, analytical, and communication skills
TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Job Title: AML Analyst-Enhanced Due Diligence
Department: Compliance
Location: Pittsburgh, PA
Summary of the Position:
The AML EDD Analyst will be a member of the AML Compliance Team and will report directly to TriState Capital’s Senior AML Program Governance Unit Lead. The AML EDD Analyst will be responsible for playing a key role within the AML team in performing initial and/or periodic enhanced due diligence reviews of the bank’s customers that are deemed higher risk for money laundering and/or terrorist financing. The individual will also be responsible for assisting with maintaining other aspects of the Bank’s Know Your Customer (KYC) Program.
Primary Functions of the Position:
- Conducts EDD reviews of High Risk Customers (HRCs).
- Assists with the overall management of the HRC portfolio.
- Understands customer risks associated with money laundering, terrorist financing, financial crimes or other legal and reputational risks.
- Analyzes HRC transaction activity and determines whether actual activity is commensurate with expected activity, the line of business/industry, customer geography and other demographics.
- Conducts negative news searches on the customer, related entities and beneficial owners.
- Ensures all KYC information is complete and updated.
- Coordinates with businesses and operations to update records and refresh KYC information, as needed.
- Escalates all high risk situations to management (e.g., patterns, trends or inconsistencies within customer records or transactional activity).
- Compiles documented narrative reports summarizing the reviews which includes analysis of transactions and other information obtained through multiple sources.
- Ensures EDD files, process and documentation complies with all internal policies and procedures.
- Assists the business with EDD at onboarding.
- Assists in managing the Customer Risk Rating (CRR) process.
- Assists with routine reporting, policy and procedural requirements.
- Assists with other KYC processes (KYC includes: Customer Identification Program (CIP), beneficial ownership, Customer Due Diligence(CDD), and Enhanced Due Diligence (EDD)).
- Interacts with operations, businesses, AML Investigations and other second-line of defense functions.
Education and Experience Requirements:
- Bachelor’s Degree in Finance, Accounting, Law Enforcement, Social Sciences, or related field
- 3+ years of experience in AML Compliance
- Strong knowledge of BSA/AML/USA Patriot Act/OFAC/CIP regulatory requirements for financial institutions
- Experience EDD/HRC reviews and Know Your Customer (KYC) requirements
- Familiarity with higher risk business types such as Third Party Payment Processors and complex legal structures
- Strong subject matter knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
- Prior private bank, treasury management, commercial bank, loan or deposit operations experience preferred
- CAMS certification preferred
Essential Skills and Abilities:
- Computer literate; moderate proficiency in Microsoft Office suite and Outlook
- Internet navigation skills including proficiency with internet search engines
- Strong working knowledge of a bank operating environment and applicable systems preferred
- Knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
- Ability to understand and analyze high risk factors and transaction trends within customer accounts
- Excellent research skills including experience with online research tools
- Ability to manage multiple on-going matters simultaneously and meet strict deadlines
- Sound analytical, problem solving, and organizational skills
- Detail oriented with strong analytical, oral and written communication skills
TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Job Title: AML Program Governance Manager
Department: Compliance
Location: Pittsburgh, PA
Summary of the Position:
The AML Program Governance Manager will be a member of TriState Capital Bank’s AML Compliance Team and will report directly to TriState Capital’s AML Officer. The individual will be responsible for managing all aspects of AML Program governance and infrastructure, including OFAC. The individual will also be responsible for providing advisory services to the Bank’s businesses and the implementation of the Know Your Customer (KYC) strategy.
Primary Functions of the Position:
Program Governance:
- Ensure policies and procedures provide comprehensive, programmatic coverage
- Assist the AML Officer in developing the AML Training Program
- Conduct the annual AML and OFAC risk assessment
- Compile/deliver routine management reporting
- Ensure all recordkeeping and retention requirements are met
- Implement and execute a Quality Assurance function within the department (e.g., Enhanced Due Diligence (EDD) Reviews, CIP Exception Management)
Advisory:
- Provide guidance to businesses on risks related to AML and OFAC compliance matters
- Participate in new product offerings
- Assist business lines with customer onboarding solutions
- Manage the KYC strategy and program (KYC includes Customer Identification Program (CIP), beneficial ownership, Customer Due Diligence(CDD), and Enhanced Due Diligence (EDD))
- Manage and administer the EDD process (onboarding and ongoing reviews), including management of the EDD team
- Manage the Customer Risk Rating (CRR) process
Program Infrastructure:
- Assist with model validation and rule tuning exercises
- Assist the AML Business Analyst with functional requirements for operational data, systems and reporting related issues
- Participate in strategic initiatives on process improvements and efficiency enhancements
Education and Experience Requirements:
- Bachelor’s Degree in Finance, Accounting, Law Enforcement, Social Sciences, or related field
- CAMS Certified
- 5+ years of experience in AML Compliance
- Experience in reviewing Know Your Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, and preparing Suspicious Activity Reports (SARs)
- Deep subject matter knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
- Prior bank treasury, loan or deposit operations experience preferred
- People management preferred
Essential Skills and Abilities:
- Computer literate; Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Internet navigation skills including proficiency with internet search engines
- Knowledge of AML transaction monitoring, case management, report filing, and list matching software is required
- Basic knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
- Ability to understand and analyze specific transactions and trends within customer accounts
- Excellent research skills including experience with online research tools
- Ability to manage multiple on-going matters simultaneously and meet strict deadlines
- Strong writing, analytical, and communication skills
TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
TriState Capital Bank is an Equal Opportunity Employer.