Fraud Investigator

Job Title:           Fraud Investigator

Department:      Compliance

Location:           Pittsburgh, PA

 

Summary of the Position:

The Fraud Investigator will be a member of TriState Capital Bank’s AML Compliance Team and will report directly to the AML Investigations Manager. This individual’s primary responsibility will be to conduct fraud investigations and assist with recovery efforts.

 

Primary Functions of the Position:

 

• Responsible for the investigation of fraudulent incidents to ensure the results of an investigation fulfills the Bank’s legal and regulatory responsibilities and minimizes, to the extent possible, losses incurred by the Bank or its customers.
• Tracks and quickly resolves fraud incidents such as identity theft, business email compromise, and/or wire/check/ACH/debit card fraud.
• Assists in gathering/composing/reviewing hold harmless/indemnification letters, attestations, affidavits of forgery or other documentation necessary to assist in recovery efforts.
• Gathers additional supporting information for fraud incidents by communicating with other financial institutions utilizing the 314(b) information sharing process.
• Composes Suspicious Activity Report (SAR) filings accurately and timely as required by the Bank Secrecy Act
• Maintains confidentiality of information as well as controls and protects sensitive information and materials.
• Thoroughly understands the department’s controls and is responsible for recommending additional controls as it pertains to fraud prevention and detection.
• Understands the legal and regulatory requirements relative to the financial services industry.
• Organizes, prioritizes, and completes multiple tasks in a high production fast paced setting, navigating through multiple computer systems.
• Identifies fraud trends, makes recommendations for new strategies to prevent additional losses, and assumes responsibility for special projects as assigned by Management.
• Communicates both verbally and in writing in a professional and accurate manner.

 

Education and Experience Requirements:

 

• BA or BS degree in Finance, Accounting, Law Enforcement, Criminal Justice, Social Sciences, or related field
• CAMS and/or CFE credentials preferred.
• 3+ years of AML Compliance, including a minimum of 2 years of fraud related experience.
• Experience in preparing Suspicious Activity Reports (SARs)
• Knowledge of BSA/AML/OFAC and FinCEN regulatory requirements
• Prior bank treasury, loan or deposit operations experience preferred.

 

Essential Skills and Abilities:

 

• Computer literate; proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook; Internet navigation skills including proficiency with internet search engines.
• Knowledge of AML transaction monitoring, case management, report filing, and list matching software is preferred.
• Basic knowledge of FiServ FCRM, WireExchange, CWS and/or Signature Desktop a plus
• Ability to understand and analyze specific transactions and trends within customer accounts.
• Excellent research skills including experience with online research tools.
• Ability to manage multiple on-going matters simultaneously and meet strict deadlines.
• Strong writing, analytical, and communication skills

 

TriState Capital Bank provides equal employment opportunity and advance in employment to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

 

TriState Capital Bank is an Equal Opportunity Employer.

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