Job Title: Bank Operations First LOD Risk Manager

Department: Bank Operations

Location: Pittsburgh

 

Summary of the Position:

The Bank Operations First LOD Risk Manager will report to the SVP Bank Operations and will have responsibility for ensuring effective operational controls and providing support and guidance to Operations groups including Private & Commercial Bank Lending Operations, Treasury Management Operations and Payment Operations teams (Wire, ACH, Deposits). This individual will support the team in identification of day-to-day business risks through regular review of documented processes and correlating controls, ensure the complete closure and remediation of Operational Incidents and Issues and develop and execute testing of key controls. The incumbent will be required to build and maintain strong partnerships with second and third line of defense to support audit, testing and RCSA implementation and ongoing reviews. The ideal candidate will have strong problem-solving skills and the ability to influence a broad group of stakeholders across the organization and a keen ability to ability to evaluate and enhance processes and internal controls.

 

Primary Functions of the Position:

• Establish first line of defense monitoring and oversight
• Support of risk assessments and 3rd LOD control testing
• Promote culture of effective risk management and compliance within Operations by supporting development and monitoring of key risk indicator (KRI) metrics
• Design, implement and influence internal governance processes, controls and related key risk indicators (KRIs)
• Management of Operational incident tracking including identification of root cause, risk of reoccurrence and associated operational and financial impacts
• Oversight of Issue Management, including tracking, reporting, and remediation
• Assists the Head of Operations and front-line operational management in developing and implementing measurement processes for operational key risk and control indicators
• Provide monthly oversight and governance of Documentation exceptions and other process quality metrics
• Experience with assessment and analysis of technology control environments and process automation
• Oversight of procedure inventory including build out of annual review & attestation procedures
• Provide support for the team and responding to ad-hoc requests from other business partners
• Management of special projects

 

Education and Experience Requirements:

• 5-10 years of management experience in Banking Operations or Risk Management
• Bachelor’s degree required

 

Essential Skills and Abilities:

• Ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures
• Ability to work well under pressure, adapt to changing circumstances, make decisions quickly, and manage multiple priorities
• Strong understanding of a Banking Operations Environment including; Commercial Lending, Treasury Management and/or Payment Operations

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