Summary of the Position:
The Controls Management and Testing Analyst is responsible for the identification, assessment, monitoring, reporting, testing, and supporting activities to management of the Bank’s risk and control management programs. The analyst partners with control owners in the first line of defense as they go through the various control management activities required to manage risk throughout the bank’s course of business.
Primary Functions of the Position:
- Conduct ongoing monitoring of control effectiveness by reviewing exception reports and system- generated alerts.
- Monitor compliance with regulatory requirements and internal policies through sample testing and walkthroughs.
- Track and validate remediation of identified control deficiencies to ensure timely and effective resolution.
- Document and communicate findings from periodic control testing and reviews to relevant stakeholders.
- Evaluate changes in business processes to assess potential impacts on existing controls, recommending updates as needed.
- Perform root cause analysis on control failures and provide recommendations for process improvements.
- Assist with periodic Risk and Control Self-Assessments (RCSA) review for each assessment unit.
- Partner with other business support functions to improve control activities across business lines.
- Partner with first-line business unit leaders, providing expertise and assistance with risk management and internal control practices.
Education and Experience Requirements:
- Bachelor’s degree in Business, Finance, Accounting, or a related field.
- 3+ years of relevant experience with banking operations, risk, compliance, or legal.
- Experience implementing or maintaining a risk management program or internal control framework is desired.
Essential Skills and Abilities:
- Working knowledge of banking products, services, and systems.
- Strong oral and written communication skills.
- Effective problem-solving and reasoning abilities.
- Able to present and communicate clearly to management and business partners.
- Proficient at tailoring information for the audience’s needs.
- Skilled at using data to spot trends in incidents, issues, and controls.
- Collaborative and able to build positive professional relationships.
- Capable of applying critical thinking to evaluate solutions and perform business analysis.
- Familiarity with assessing control effectiveness and identifying gaps.
- Knowledge of internal control frameworks and operational risk principles.
- Experienced in analyzing business processes to identify risks and controls.
Summary of the Position:
The First LOD Risk Manager will report to the SVP Bank Operations and will have responsibility for ensuring effective operational controls and providing support and guidance to Operations groups including Private & Commercial Bank Lending Operations, Treasury Management Operations and Payment Operations teams (Wire, ACH, Deposits). This individual will support the team in identification of day-to-day business risks through regular review of documented processes and correlating controls, ensure the complete closure and remediation of Operational Incidents and Issues and develop and execute testing of key controls. The incumbent will be required to build and maintain strong partnerships with second and third line of defense to support audit, testing and RCSA implementation and ongoing reviews. The ideal candidate will have strong problem-solving skills and the ability to influence a broad group of stakeholders across the organization and a keen ability to ability to evaluate and enhance processes and internal controls.
Primary Functions of the Position:
- Establish first line of defense monitoring and oversight
- Support of risk assessments and 3rd LOD control testing
- Promote culture of effective risk management and compliance within Operations by supporting development and monitoring of key risk indicator (KRI) metrics
- Design, implement and influence internal governance processes, controls and related key risk indicators (KRIs)
- Management of Operational incident tracking including identification of root cause, risk of reoccurrence and associated operational and financial impacts
- Oversight of Issue Management, including tracking, reporting, and remediation
- Assists the Head of Operations and front-line operational management in developing and implementing measurement processes for operational key risk and control indicators
- Provide monthly oversight and governance of Documentation exceptions and other process quality metrics
- Experience with assessment and analysis of technology control environments and process automation
- Oversight of procedure inventory including build out of annual review & attestation procedures
- Provide support for the team and responding to ad-hoc requests from other business partners
- Management of special projects
Education and Experience Requirements:
- 5-10 years of management experience in Banking Operations or Risk Management
- Bachelor’s degree required
Essential Skills and Abilities:
- Ability to use tools, data, and best practices to identify, assess, and manage operational risk exposures
- Ability to work well under pressure, adapt to changing circumstances, make decisions quickly, and manage multiple priorities
- Strong understanding of a Banking Operations Environment including; Commercial Lending, Treasury Management and/or Payment Operations
